Samsung Wireless Mono Multifunction Printer Manual De Usuario

.15   

<Troubleshooting>

The machine does not 
scan.

• Check if a document is loaded into the 

machine.

• Check if your machine is connected to the 

computer. Make sure if it is connected 
properly if an I/O error is reported while 
scanning.

• Check if the port is not busy. Since 

functional components of MFP (printer and 
scanner) share the same I/O interface 
(port), the situation of simultaneous access 
of different “consumer” application to the 
same port is possible. To avoid possible 
conflicts, only one of them at a time is 
allowed to gain control over the device. The 
other “consumer” will encounter “device 
busy” response. This can usually happen 
while starting scan procedure, and 
appropriate message box will be displayed.
To identify the source of the problem, you 
should open ports configuration and select 
the port assigned to your scanner. port’s 
symbol /dev/mfp0 corresponds to LP:0 
designation displayed in the scanners’ 
options, /dev/mfp1 relates to LP:1 and so 
on. USB ports start at /dev/mfp4, so 
scanner on USB:0 relates to /dev/mfp4 
respectively and so forth sequentially. In the 
Selected port pane you can see if the port 
is occupied by some other application. If 
this is the case, you should wait for 
completion of the current job or should 
press the Release port button, if you are 
sure that the present port’s owner is not 
functioning properly.

I cannot scan via Gimp 
Front-end.

• Check if Gimp Front-end has 

“Xsane: Device dialog.” on the “Acquire” 
menu. If not, you should install Xsane plug-
in for Gimp on the your computer. You can 
find Xsane plug-in package for Gimp on 
Linux distribution CD or Gimp home page. 
For the detail information, refer to the Help 
for Linux distribution CD or Gimp Front-end 
application. 

If you wish to use other kind of scan 
application, refer to the Help for application.

I encounter error 
“Cannot open port 
device file” when 
printing a document.

Please avoid changing the print job 
parameters (via LPR GUI, for example) while 
a print job is in progress. Known versions of 
CUPS server break the print job whenever 
print options are changed and then try to 
restart the job from the beginning. Since 
Unified Linux Driver locks port while printing, 
the abrupt termination of the driver keeps the 
port locked and therefore unavailable for 
subsequent print jobs. If this situation 
occurred, please, try to release the port. 

When printing a 
document over the 
network in SuSE 9.2, 
the machine does not 
print.

The CUPS (Common Unix Printing System) 
version distributed with SuSE Linux 9.2 
(cups-1.1.21) has a problem with ipp 
(Internet Printing Protocol) printing. Use the 
socket printing instead of ipp or install later 
version of CUPS (cups-1.1.22 or higher).

PDF file does not print 
correctly-some parts are 
missing in the graphics, 
text or illustrations.

Incompatibility between the PDF file and 
the Acrobat products.
Printing the PDF file as an image may 
enable the file to print. Turn on Print As 
Image

 from the Acrobat printing options.

 It will take longer to print when 

you print a PDF file as an image.

The document has 
printed, but the print job 
has not disappeared from 
the spooler in 
Mac OS 10.3.2.

Update your Mac OS to OS 10.3.3. or 
higher.

Some fonts are not 
printed properly in the 
Adobe Illustrator 
program.

Those fonts may not supported by your 
machine. Start the Adobe Illustrator 
program, click File > Print > Illustrator 
tab. Then, check Force Fonts to 
Download

, and try again.