Samsung Mono Multifunction Printer Manual De Usuario

9.7   

<Troubleshooting>

Messages appear on the Smart Panel program window or on the control 
panel display to indicate machine status or errors. Refer to the tables 
below to understand the messages meaning to correct the problem, if 
necessary. 

When you call for service, it is very convenient to provide the 
service representative with the contents of the display message. 

          

OPEN

The covers is not 
completely closed.

Press the covers until it 
clicks.

 LED blinks 

There is a problem 
in the machine.

Unplug the power cord 
and plug it back in. If the 
problem persists, contact 
the service 
representatives.

 LED blinks 

There is no paper in 
the tray.

Load paper in the tray. 
(Page 4.5)

 LED blinks

In the paper feed 
area and rear the 
machine.

Clear the jam. (Page 9.1)

Rear and Inside the 
machine.

Clear the jam. (Page 9.3)

In the exit area.

Clear the jam. (Page 9.5)

LED blinks 

slowly

Small amount of 

toner is left in the 

cartridge. The 

estimated 

cartridge life

a

 of 

toner is close.

Take out the 
corresponding toner 
cartridge and thoroughly 
shake it. By doing this, 
you can temporarily 
reestablish printing 
operations. (Page 8.4)

LED blinks 

rapidly

A toner cartridge 

has almost 

reached its 

estimated 

cartridge life.

a

 

Replace the toner 

cartridge for the best 

print quality when this 

message appears. 

Using a cartridge 

beyond this stage can 

result in printing quality 

issues. (See 

The toner cartridge 
is installed 
improperly, or not 
installed.

Reinstall the toner 
cartridge two or three 
times. If the problem 
persists, the toner 
cartridge is not being 
detected. Please contact 
the service 
representatives. (Page 
8.5)

T1

The toner cartridge 
which the arrow 
indicates is not 
suitable for your 
machine.

Install the a Samsung-
genuine toner cartridge 
designed for your 
machine.

T2

A toner cartridge 

has almost 

reached its 

estimated 

cartridge life.

a

 It is recommended to 

replace the toner 

cartridge. (See 

cartridge" on page 8.5.)

T3

The toner cartridge 
which the arrow 
indicates is not a 
Samsung-genuine 
cartridge.

Replace the 
corresponding toner 
cartridge with a Samsung-
genuine cartridge. 
(Page 8.5)

a.  Estimated cartridge life means the expected or estimated toner cartridge life, 

which indicates the average capacity of print-outs and is designed pursuant to 
ISO/IEC 19752. (page  11.1) The number of pages may be affected by 
operating environment, printing interval, media type, and media size. Some 
amount of toner may remain in the cartridge even when the red LED turned on 
and the printer stops printing. 

Samsung does not recommend using non-genuine 

Samsung toner cartridge such as refilled or 

remanufactured. Samsung cannot guarantee non-

genuine Samsung toner cartridge's quality. Service or 

repair required as a result of using non-genuine 

Samsung toner cartridges will not be covered under the 

machine warranty.