Samsung Mono Multifunction Printer Manual De Usuario

9.14   

<Troubleshooting>

The machine does not 
print.

• Check if the printer driver is installed in your 

system. Open Unified Driver configurator 
and switch to the Printers tab in Printers 
configuration window to look at the list of 
available printers. Make sure that your 
machine is displayed on the list. If not, 
please, invoke Add new printer wizard to 
set up your device.

• Check if the printer has started. Open 

Printers configuration and select your 
machine on the printers list. Look at the 
description in the Selected printer pane. If 
its status contains “(stopped)” string, 
please, press the Start button. After that 
normal operation of the printer should be 
restored. The “stopped” status might be 
activated when some problems in printing 
occurred. For instance, this could be an 
attempt to print a document when a port is 
claimed by a scanning application.

• Check if the port is not busy. Since 

functional components of MFP (printer and 
scanner) share the same I/O interface 
(port), the situation of simultaneous access 
of different “consumer” applications to the 
same port are possible. To avoid possible 
conflicts, only one of them at a time is 
allowed to gain control over the device. The 
other “consumer” will encounter “device 
busy” response. You should open ports 
configuration and select the port assigned 
to your printer. In the Selected port pane 
you can see if the port is occupied by some 
other application. If this is the case, you 
should wait for completion of the current job 
or should press Release port button, if you 
are sure that the present owner is not 
functioning properly.

• Check if your application has special print 

option such as “-oraw”. If “-oraw” is 
specified in the command line parameter 
then remove it to print properly. For Gimp 
front-end, select “print” -> “Setup printer” 
and edit command line parameter in the 
command item.

The machine does not 
appear on the 
scanners list.

• Check if your machine is attached to your 

computer. Make sure that it is connected 
properly via the USB port and is turned on.

• Check if the scanner driver for your 

machine is installed in your system. Open 
Unified Driver configurator, switch to 
Scanners configuration, then press 
Drivers. Make sure that driver with a name 
corresponding to your machine's name is 
listed in the window. Check if the port is not 
busy. Since functional components of MFP 
(printer and scanner) share the same I/O 
interface (port), the situation of 
simultaneous access of different 
“consumer” application to the same port is 
possible. To avoid possible conflicts, only 
one of them at a time is allowed to gain 
control over the device. The other 
“consumer” will encounter “device busy” 
response. This can usually happen while 
starting scan procedure, and appropriate 
message box appears.

• To identify the source of the problem, you 

should open ports configuration and select 
the port assigned to your scanner. port's 
symbol /dev/mfp0 corresponds to LP:0 
designation displayed in the scanners’ 
options, /dev/mfp1 relates to LP:1 and so 
on. USB ports start at /dev/mfp4, so 
scanner on USB:0 relates to /dev/mfp4 
respectively and so forth sequentially. In the 
Selected port pane you can see if the port 
is occupied by some other application. If 
this is the case, you should wait for 
completion of the current job or you should 
press Release port button, if you are sure 
that the present port's owner is not 
functioning properly.