Samsung Mono Laser Printer Manual De Usuario

Troubleshooting

•

There is too much paper in the tray. Remove 

excess paper from the tray. If you are printing 

on special materials, load only one size of print 

media at a time in the tray.

•

An incorrect type of paper is being used. Use 

only paper that meets the specifications 

required by the machine. See page 19.

•

There may be debris inside the machine. Open 

the front cover and remove the debris.

Ensure the paper guides are against both sides of 

the envelopes.

The machine is not 

receiving power.

Check the power cord 

connections. Check the 

power switch and the power 

source.

The machine is not 

selected as the 

default printer.

Select Samsung ML-2240 

Series as your default printer 

in your Windows.

•

Check the machine for the following:

•

The front cover is not closed. Close the cover.

•

Paper is jammed. Clear the paper jam. See page 

•

No paper is loaded. Load paper. See page 21.

•

The toner cartridge is not installed. Install the 

toner cartridge.

•

If a system error occurs, contact your service 

representative.

The connection 

cable between the 

computer and the 

machine is not 

connected properly.

Disconnect the printer cable 

and reconnect it.

The connection 

cable between the 

computer and the 

machine is 

defective.

If possible, attach the cable 

to another computer that is 

working properly and print a 

job. You can also try using a 

different printer cable.

The port setting is 

incorrect.

Check the Windows printer 

setting to make sure that the 

print job is sent to the correct 

port. If the computer has 

more than one port, make 

sure that the machine is 

attached to the correct one.

The machine may 

be configured 

incorrectly. 

Check the printer properties 

to ensure that all of the print 

settings are correct. 

The printer driver 

may be incorrectly 

installed.

Repair the printer software. 

See the Software section.

The machine is 

malfunctioning.

Check the LEDs status on 

the control panel to see if the 

machine is indicating a 

system error.

Paper size and 

paper size setting do 

not match.

Set the correct paper size in 

the Custom in the Paper tab 

in the printer properties.  See 

Software section