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Samsung SCX-6345N Manual De Usuario

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11.11   
<Troubleshooting>
Jam in Tray 2
Paper has jammed 
in the feeding area 
of the tray.
Clear the jam. 
(Page 11.2 and 
page 11.3)
Jam in Tray 3
Jam in Tray 4
LSU Hsync Error
A problem has 
occurred in the LSU 
(Laser Scanning 
Unit).
Unplug the power 
cord and plug it back 
inches. If the problem 
persists, please call 
for service.
LSU Motor Error
Main motor failure
There is a problem 
in the motor unit.
Unplug the power 
cord and plug it back 
in. If the problem still 
persists, please call 
for service.
MCB to DADF 
Communications 
Fault
The communication 
error has occurred.
Turn the machine off 
and turn it on again. If 
the problem persists, 
please call for 
service.
MCB to NIC 
Communications 
Fault
MCB to Tray 2 
Communications 
Fault
MCB to Tray 3 
Communications 
Fault
MCB to Tray 4 
Communications 
Fault
MCB Watchdog 
Detects Software 
Failure
MCB software is not 
responding.
Turn the machine off 
and turn it on again. If 
the problem persists, 
please call for 
service.
Memory Failure
Memory access 
failed.
Turn the machine off 
and turn it on again. If 
the problem persists, 
please call for 
service.
Network cable is 
disconnected
The network cable is 
disconnected.
Connect the network 
cable properly.
Network card is 
not installed
The network card 
does not work 
properly.
Turn the machine off 
and turn it on again. If 
the problem persists, 
please call for 
service.
Message
Meaning
Suggested solutions
Non Genuine 
Drum, Replace 
Drum
The drum cartridge 
installed is not a 
genuine cartridge. 
This message 
appears when you 
selected Continue 
at Non Genuine 
Drum, Replace 
Drum prompt. 
Install the Samsung-
genuine drum 
cartridge.
Non Genuine 
Drum, Replace 
Drum1
The drum cartridge 
installed is not a 
genuine cartridge. 
This message 
appears when you 
selected Stop at 
Non Genuine 
Drum, Replace 
Drum1 prompt.
Install the Samsung-
genuine drum 
cartridge.
Non Genuine 
Toner, Replace 
Toner
The toner cartridge 
installed is not a 
genuine cartridge. 
This message 
appears when you 
selected Continue 
at Non Genuine 
Toner, Replace 
Toner prompt.
Install the Samsung-
genuine toner 
cartridge.
Non Genuine 
Toner, Replace 
Toner1
The toner cartridge 
installed is not a 
genuine cartridge. 
This message 
appears when you 
selected Stop at 
Non Genuine 
Toner, Replace 
Toner1 prompt. 
Install the Samsung-
genuine toner 
cartridge.
Output Bin full
The printed papers 
are full on the output 
tray.
Remove printed outs 
from the output tray.
Paddle Fault
Paddle unit is not 
operating.
Open the finisher 
door and clear any 
jammed paper (if 
there is). If this error 
message shows on 
the screen again, 
cycle power. If the 
problem persists, call 
for service.
Message
Meaning
Suggested solutions