Samsung Networked Mono Multifunction Printer SCX-47205N Series Manual De Usuario

13.7   

<Troubleshooting>

The 
machine 
selects print 
materials 
from the 
wrong 
paper 
source.

The paper source 
selection in the 
printer properties 
may be incorrect.

For many software 
applications, the paper 
source selection is found 
under the Paper tab within 
the printer properties. Select 
the correct paper source. 
See the printer driver help 
screen.

A print job 
is extremely 
slow.

The job may be very 
complex.

Reduce the complexity of the 
page or try adjusting the print 
quality settings.

If you are using 
Windows 98/Me, the 
Spool Setting may be 
set incorrectly. 

From the Start menu, choose 
Settings and then Printers. 
Right-click the Samsung 
SCX-4725 Series PCL 6 
machine icon, choose 
Properties, click the Details 
tab, and then choose the 
Spool Settings button. 
Select the desired spool 
setting.

Half the 
page is 
blank.

The page orientation 
setting may be 
incorrect.

Change the page orientation 
in your application. See the 
printer driver help screen.

The paper size and 
the paper size 
settings do not 
match.

Ensure that the paper size in 
the printer driver settings 
matches the paper in the 
tray.
Or, ensure that the paper 
size in the printer driver 
settings matches the paper 
selection in the software 
application settings you use.

The 
machine 
prints, but 
the text is 
wrong, 
garbled, or 
incomplete.

The printer cable is 
loose or defective.

Disconnect the printer cable 
and reconnect. Try a print job 
that you have already printed 
successfully. If possible, 
attach the cable and the 
machine to another computer 
and try a print job that you 
know works. Finally, try a 
new printer cable.

The wrong printer 
driver was selected.

Check the application’s 
printer selection menu to 
ensure that your machine is 
selected.

The software 
application is 
malfunctioning.

Try printing a job from 
another application.

The operating system 
is malfunctioning.

Exit Windows and reboot the 
computer. Turn the machine 
off and then back on again.

Pages print, 
but are 
blank.

The toner cartridge is 
defective or out of 
toner.

Redistribute the toner, if 
necessary. See page 12.4.
If necessary, replace the 
toner cartridge.

The file may have 
blank pages.

Check the file to ensure that 
it does not contain blank 
pages.

Some parts, such as 
the controller or the 
board, may be 
defective.

Contact a service 
representative.

The 
illustrations 
print 
incorrectly 
in Adobe 
Illustrator.

The setting in the 
software application 
is wrong.

Select Download  as 
Bitmap in the TrueType 
Options window of the 
graphic properties and print 
the document again.

The printer 
does not 
print PDF 
file correctly. 
Some parts 
of graphics, 
text or 
illustrations 
are missing.

Incompatibility 
between the PDF file 
and the Acrobat 
products.

Printing the PDF file as an 
image may solve this problem. 
Turn on Print as Image from 
the Acrobat printing options.

 It will take longer to print 

when you print a PDF file as 
an image.