Samsung Networked Mono Multifunction Printer SCX-47205N Series Manual De Usuario

13.9   

<Troubleshooting>

Background scatter results from bits of toner 
randomly distributed on the printed page. 
• The paper may be too damp. Try printing with 

a different batch of papers. Do not open 
packages of paper until necessary so that the 
paper does not absorb too much moisture.

• If background scatter occurs on an envelope, 

change the printing layout to avoid printing 
over areas that have overlapping seams on 
the reverse side. Printing on seams can cause 
problems.

• If background scatter covers the entire surface 

area of a printed page, adjust the print 
resolution through your software application or 
the printer properties.

• If characters are improperly formed and 

producing hollow images, the paper stock may 
be too slick. Try a different paper. See page 
5.7.

• If characters are improperly formed and 

producing a wavy effect, the scanner unit may 
need service. For service, contact a service 
representative.

• Ensure that the paper is loaded properly.
• Check the paper type and quality. See 

page 5.7.

• Ensure that the paper or other material is 

loaded correctly and the guides are not too 
tight or too loose against the paper stack.

• Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high 

temperature and humidity can cause the 
paper to curl. See page 5.7.

• Turn over the stack of paper in the tray. Also 

try rotating the paper 180° in the tray.

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• Ensure that the paper is loaded properly.
• Check the paper type and quality. See 

page 5.7.

• Turn over the stack of paper in the tray. Also 

try rotating the paper 180° in the tray.

Check for leaking toner. Clean the inside of the 
machine. See page 12.2.

• The toner cartridge may not be installed 

properly. Remove the cartridge and reinsert it.

• The toner cartridge may be defective and 

need replacing. Remove the toner cartridge 
and install a new one. See page 12.4.

• The machine may require to be repaired. 

Contact a service representative.

• Clean the inside of the machine. See 

page 12.2.

• Check the paper type and quality. See 

page 5.7.

• Remove the toner cartridge and install a new 

one. See page 12.4.

• If the problem persists, the machine may 

require repair. Contact a service 
representative.

Character voids are white areas within parts of 
characters that should be solid black:
• If you are using transparencies, try another 

type of transparency. Because of the 
composition of transparencies, some 
character voids are normal. 

• You may be printing on the wrong surface of 

the paper. Remove the paper and turn it 
around. 

• The paper may not meet paper specifications. 

See page 5.7.