Acer aas205 Manual De Usuario

Altos RAIDWatch User Guide

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3

Check the Primary and Secondary agents 

#ps -eaf|grep primary 

#ps -eaf |grep secondary

If either program is not running, please open a terminal session and run it manually. 

IP Settings: Each RAID host server must have a unique IP address assigned. Check the IP address of 
each RAID host. Also, each Secondary agent IP and TCP port setting must be listed under the Primary 
agent’s configuration. To check this, run the Altos RAIDWatch install program at the Primary Agent 
host and choose Configuration Only.

TCP Port Settings: The Primary agent must have a TCP port setting different from the Secondary 
agents. The Secondary agents should have a common TCP port setting, and that setting should be 
listed with each Secondary agent’s IP under the Primary agent configuration.

4

NPC Troubleshooting 

Windows NT servers only

• Fax: If NPC has trouble sending fax messages, please check to be sure that Microsoft Personal 

Fax is installed.

• Broadcast: If NPC does not broadcast normally, please check to be sure that Windows 

Messaging is installed on BOTH server and client(s).

RedHat

• rwalld: Under some circumstances, software component necessary for running NPC under 

RedHat -

 "rpc.rwalld"

 - may be absent from system.

If the package

 "rpc.rwalld" 

is not installed, users can find the associated rpms,

 "rwall-server-

<version>-.i386.rpm"

 and 

"rwall-<version>.i386.rpm"

 under the directory 

"RedHat/RPMS"

 on the 

RedHat installation CD.

     To install the rpm packages, use the command:

         rpm -i <your rpm package>+.

B.2 Error Codes

Under some circumstances, you may see the following error codes. (Some additional error codes are 
not listed because they indicate failures which are not user resolvable.)

Code: RC=1

• Meaning: The Primary agent did not respond to a Altos RAIDWatch Manager command before 

timeout.