Avaya ip office 3.2 5601 Manual De Usuario

Page 4 - Answer a Call 

Basic Call Handling Features 

When a call arrives at your 5601 telephone, you hear a ringing tone and the LED next 
to the call appearance button flashes.  
 
To answer an incoming call: 

Do one of the following: 
• 

If you are not active on another call, answer the call using your handset. 

• 

If you are active on a call already, place the active call on hold (see Hold on page 
4), and then answer the incoming call. 
 

You can make calls from the 5601 telephone using one of two methods. 

To make a call manually: 
1.  Lift the handset and when you hear dial tone, key the required number  

or 

2.  Key the required number. Lift the handset to listen to the progress of the call 

(answered, busy or no answer) 

Note:  If you are calling an external number, be sure to include the required code (for 

example, 9) to access an outside line. 
 

To make a call automatically: 
1. Press 

 Redial to have the 5601 telephone dial the last number that you 

dialed. Lift the handset to listen to the progress of the call (answered, busy or no 
answer). 
 

To clear an established call either: 
1.  Replace the handset  
or  
2. Press 

  Drop. 

 

If, with a call in progress, a second call arrives and is shown against a Call Appearance 
key, you can then Hold the first call and answer the second call. 
 
To put a call on hold: 
1. Press 

 Hold and answer the second call by pressing its Call Appearance 

key. The LED beside the first call appearance button flashes to show that it is on 
hold. 

To return to the held call: 
1.  Clear or put on hold the second call and press the Call Appearance button of the 

held call. 

 

Notes:  1.  If the system feature AutoHold is on (consult your System Administrator) 

then you can hold an active call by pressing the second call’s Call 
Appearance button. If AutoHold is off, then pressing the second call’s Call 
Appearance button will drop the first call. 

 

2.  To transfer a held call see Transfer on page 5. 

 

Page 4 - Basic Call Handling Features 

IP Office (R3.0) 5601 User Guide  

Answer a Call 

40DHB0002UKFF – Issue 1 (7th February 2005)