HP color laserjet 2550 series Manuales De Servicio
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Control panel message
Event
log error
message
log error
message
Description
Recommended action
The imaging-drum light is blinking,
and the printer stops printing.
and the printer stops printing.
10004
The imaging drum is empty or
missing or the E-label reader is
faulty.
missing or the E-label reader is
faulty.
The printer cannot detect the
imaging drum correctly.
imaging drum correctly.
1.
Reinsert or replace the
imaging drum.
imaging drum.
2.
If the imaging-drum light is
still blinking but the Attention
light is not on, turn the printer
off and then back on.
still blinking but the Attention
light is not on, turn the printer
off and then back on.
3.
If the problem persists, repeat
steps 1 and 2 with imaging
drums until the error is
resolved.
steps 1 and 2 with imaging
drums until the error is
resolved.
4.
If the problem persists,
replace the imaging-drum E-
label reader (see
replace the imaging-drum E-
label reader (see
).
The black-print-cartridge light is
blinking and the Attention light is on.
The printer stops printing.
blinking and the Attention light is on.
The printer stops printing.
10300
10310
10320
The black print cartridge is either
non-HP (00), cloned (10), or
unauthorized (20).
non-HP (00), cloned (10), or
unauthorized (20).
Note
Although HP supports customer
choice, HP cannot guarantee the
quality or reliability of non-
HP supplies. Service or repairs
required as a result of using a non-
HP supply are not covered under
the printer warranty.
choice, HP cannot guarantee the
quality or reliability of non-
HP supplies. Service or repairs
required as a result of using a non-
HP supply are not covered under
the printer warranty.
If you want to use this non-
HP print cartridge, press
(Cancel Job) to continue printing.
(Cancel Job) to continue printing.
To ensure full availability and/or
accuracy of printing features (such
as remaining supply status), use
genuine HP supplies. If you
believe you purchased a genuine
HP supply, go to
accuracy of printing features (such
as remaining supply status), use
genuine HP supplies. If you
believe you purchased a genuine
HP supply, go to
.
The cyan-print-cartridge light is
blinking and the Attention light is on.
The printer stops printing.
blinking and the Attention light is on.
The printer stops printing.
10301
10311
10321
The cyan print cartridge is either
non-HP (01), cloned (11), or
unauthorized (21).
non-HP (01), cloned (11), or
unauthorized (21).
Note
Although HP supports customer
choice, HP cannot guarantee the
quality or reliability of non-
HP supplies. Service or repairs
required as a result of using a non-
HP supply are not covered under
the printer warranty.
choice, HP cannot guarantee the
quality or reliability of non-
HP supplies. Service or repairs
required as a result of using a non-
HP supply are not covered under
the printer warranty.
If you want to use this non-
HP print cartridge, press
(Cancel Job) to continue printing.
(Cancel Job) to continue printing.
To ensure full availability and/or
accuracy of printing features (such
as remaining supply status), use
genuine HP supplies. If you
believe you purchased a genuine
HP supply, go to
accuracy of printing features (such
as remaining supply status), use
genuine HP supplies. If you
believe you purchased a genuine
HP supply, go to
.
Table 6-3. Supplies Status light messages (continued)
180
Chapter 6 Troubleshooting
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