HP color laserjet 2550 series Manuales De Servicio

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Control panel message
Event
log error
message
Description
Recommended action
The imaging-drum light is blinking,
and the printer stops printing.
10004
The imaging drum is empty or
missing or the E-label reader is
faulty.
The printer cannot detect the
imaging drum correctly.
1.
Reinsert or replace the
imaging drum.
2.
If the imaging-drum light is
still blinking but the Attention
light is not on, turn the printer
off and then back on.
3.
If the problem persists, repeat
steps 1 and 2 with imaging
drums until the error is
resolved.
4.
If the problem persists,
replace the imaging-drum E-
label reader (see 
).
The black-print-cartridge light is
blinking and the Attention light is on.
The printer stops printing.
10300
10310
10320
The black print cartridge is either
non-HP (00), cloned (10), or
unauthorized (20).
Note
Although HP supports customer
choice, HP cannot guarantee the
quality or reliability of non-
HP supplies. Service or repairs
required as a result of using a non-
HP supply are not covered under
the printer warranty.
If you want to use this non-
HP print cartridge, press 
(Cancel Job) to continue printing.
To ensure full availability and/or
accuracy of printing features (such
as remaining supply status), use
genuine HP supplies. If you
believe you purchased a genuine
HP supply, go to 
.
The cyan-print-cartridge light is
blinking and the Attention light is on.
The printer stops printing.
10301
10311
10321
The cyan print cartridge is either
non-HP (01), cloned (11), or
unauthorized (21).
Note
Although HP supports customer
choice, HP cannot guarantee the
quality or reliability of non-
HP supplies. Service or repairs
required as a result of using a non-
HP supply are not covered under
the printer warranty.
If you want to use this non-
HP print cartridge, press 
(Cancel Job) to continue printing.
To ensure full availability and/or
accuracy of printing features (such
as remaining supply status), use
genuine HP supplies. If you
believe you purchased a genuine
HP supply, go to 
.
Table 6-3. Supplies Status light messages (continued)
180
Chapter 6 Troubleshooting
ENWW