Polycom cx400 Manual De Usuario

 Troubleshooting Your Polycom® CX400 Cordless Phone

3 - 5

There is no display on the 
Polycom CX400 handset.

The cradle is not receiving power 
or the handset battery is 
discharged.

Refer to 

 on page 

.

The display shows incorrect 
information, even though the 
handset appears healthy. The 
display may show information for 
another user. The display may 
not show any user specific 
information at all.

There may be a problem with 
Microsoft Office Communicator 
2007 or Microsoft Office 
Communications Server 2007.

Contact your system administrator to 
ensure your account is configured 
properly and that your Microsoft Office 
Communicator 2007 client software and 
the Microsoft Office Communications 
Server 2007 software are properly 
installed and configured.

The handset may not be properly 
paired, or your handset may be 
paired with another user's cradle.

Do the following steps:

Check that you have not accidentally 
swapped handsets with another user, 
and ensure that suspect handsets are 
actually being used with their own 
cradles.

If necessary, re-pair your handset and 
cradle. Refer to 

 on page 

The display is flickering.

Certain types of older fluorescent 
lighting may cause the display to 
appear to flicker.

Do one of the following steps:

Move the Polycom CX400 cordless 
phone away from the lights.

Replace the lights.

The handset battery may be 
weak.

Verify that the handset battery is charged. 
For example, the screenshot below shows 
a battery that needs charging.