Zebra Technologies R170Xi Manual De Usuario
Troubleshooting
LCD Error Messages
23063L-003 Rev. 1 12/6/04
R110Xi/R170Xi User Guide
127
LCD Error Messages
The LCD displays messages when there is an error. See
for LCD errors, the possible
causes, and the recommended solutions.
Table 14 • LCD Error Messages
LCD
Possible Cause
Recommended Solution
RIBBON OUT
Thermal Transfer Mode—
Ribbon is not loaded or is
loaded incorrectly.
Ribbon is not loaded or is
loaded incorrectly.
Load the ribbon correctly, following directions in
.
Thermal Transfer Mode—
Ribbon is loaded but the ribbon
sensor is not sensing the ribbon.
Ribbon is loaded but the ribbon
sensor is not sensing the ribbon.
Adjust the media and ribbon sensors. See
Direct Thermal Mode—
Ribbon is loaded.
Ribbon is loaded.
Make sure that ribbon is not loaded and that the
printer is in Direct Thermal Print Mode. See
printer is in Direct Thermal Print Mode. See
.
Direct Thermal Mode—
Settings are incorrect.
Settings are incorrect.
Make sure the printer driver and software settings
are compatible with Direct Thermal Print Mode.
are compatible with Direct Thermal Print Mode.
PAPER OUT
Labels are not loaded or are
loaded incorrectly.
loaded incorrectly.
Load the labels correctly. See
.
Media Sensor is not adjusted
correctly.
correctly.
Check the position of the media sensors, and adjust
if necessary. See
if necessary. See
Printer is set for non-continuous
labels but continuous labels are
loaded.
labels but continuous labels are
loaded.
• Make sure the labels and the Media Type
settings match. See
• Make sure the printer driver or software settings
match the label and Media Type settings.
• Calibrate the printer. For more information, see
.
The MAX LENGTH setting is
set to a value that is shorter than
the actual length of the label.
set to a value that is shorter than
the actual length of the label.
Change the MAX LENGTH setting to a value that
is at least 1 in. (25 mm) longer than the labels.
is at least 1 in. (25 mm) longer than the labels.
HEAD OPEN
The printhead is not fully
closed.
closed.
Close the printhead.
HEAD ELEMENT
BAD
BAD
One or more of the printhead
elements failed the printhead
element test.
elements failed the printhead
element test.
• If the failed elements affect your printing
application, replace the printhead.
• To override this error, disable the head test count
feature on the front panel by defaulting the value
to 0000.
to 0000.