Panasonic ICX Manual
Section 521
Built-In ACD Supervisor Guide
46
ICX (International) issued March 1999
ICX-35-521 (ACD 3.0)
P. MIS data output confirmation/cancel
* This feature confirms/cancels MIS data output.
1. Step 1 is the same as that for item O.
2. The following screen appears. Press the soft key 2 or 7 to select
[OUTPUT STATUS].
3. The following screen appears to show the current MIS data output
status on the Large Display (end of confirmation). To abort MIS
data output, press the soft key 4 or 9 to select [QUIT]. The
following screen assumes that daily report of Agent ID XXXX is
being output.
data output, press the soft key 4 or 9 to select [QUIT]. The
following screen assumes that daily report of Agent ID XXXX is
being output.
4. The following screen appears. To quit, press 0 and HOLD keys.
5. Once output is cancelled, the following screen appears. Pressing
the soft key 5 or 10 returns to [MIS REPORT MENU] screen.
OTHERS
MIS DATA CLEAR
OUTPUT STATUS
MIS REPORT MENU
→
OUTPUT STATUS
AGENT ID:XXXX
HOURLY REPORT
FROM XX TO XX
QUIT
→
MIS REPORT MENU
→
OUTPUT QUIT:_
TO STOP MIS DATA
OUTPUT. PRESS 0
AND HOLD KEY
MIS REPORT MENU
→
QUIT
MIS REPORT MENU
→