Panasonic ICX Manuales de usuario

Panasonic

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Manual De Usuario

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Entering Your Mail Box
5
Accessing VM with Keys
5
Accessing VM by Dialling
5
Your Personal Greeting
5
Think About It!
5
Copying Messages
8
Go Back
13
Go Back and Listen
13
Successive Message Retrieve
13
- Notes
  17

Manual De Usuario

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Manual De Usuario

Tamaño:

300 KB
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Configuration
5
Specifications
6
Basic Service Flow
7
- ACD Call Handling Program
  8
  - Selecting Program Processing
    8
  - Operation
    8
- Programming by Commands
  10
  - Operation
    11
  - EDIT (FF1)
    11
  - INSERT (FF2)
    13
  - DELETE (FF3)
    15
  - ALL DELETE (FF6)
    15
- Transfer Destination Voice Number
  16
  - Outline
    16
  - Operation
    16
Silent Monitor
17
- Operation
  17
- Notice
  18
Supervisor Features
19
- Common Operation of Supervisor Menu
  19
- Supervisor Customization
  21
  - Operation
    21
  - Direct Incoming Call Setting
    22
    - Outline
      22
    - Operation
      22
  - Transferring Incoming Call Setting
    24
    - Outline
      24
    - Operation
      24
  - DID Call Setting
    26
    - Outline
      26
    - Operation
      26
  - Ext. Group Call Setting
    28
    - Outline
      28
    - Operation
      28
  - Changing Supervisor IDs and User Information Recording ID
    30
    - Outline
      30
    - Setting
      30
    - Operation
      30
    - Notice
      31
  - Registering Agent IDs
    31
    - Outline
      31
    - Setting
      31
    - Operation
      31
    - Notice
      32
  - Confirming Agent IDs
    33
    - Outline
      33
    - Operation
      33
  - Setting on Service Flow Details
    33
    - Outline
      33
    - Operation
      33
    - Setting
      34
- Supervisor Monitoring
  35
  - Operation
    35
  - Traffic Information
    35
    - Operation
      35
    - Screen explanation
      36
  - Waiting Call
    36
    - Operation
      36
    - Screen explanation
      37
  - Agent Status
    37
    - Operation
      37
    - Screen explanation
      38
- MIS Report Features
  38
  - MIS Report Outline
    38
    - Notice
      38
    - MIS Function Tabulation Unit
      40
  - MIS Report Operation
    41
    - Operation
      41
    - Agent Report
      43
    - Group Report
      46
    - System Report
      47
    - Work Unit Count
      47
    - Other Features (Data Clear and Output Cancel)
      49
- User Information Recording
  51
  - Notice
    51
Agent Features
53
- Log-in / Log-out
  53
  - Log-in procedure
    53
  - Notice
    53
  - Log-out procedure
    53
- Available/Unavailable
  53
  - Operation
    54
  - Notice
    54
- Work Unit Count
  54
  - Operation
    54
  - Notice
    54
- Wrap Feature
  55
  - Operation
    55
  - Setting
    55
  - Notice
    55
- Key Assignment
  56
  - Setting
    56
  - Notice
    56

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Configuration
5
Specifications
6
Basic Service Flow
7
- ACD Call Handling Program
  8
  - Selecting Program Processing
    8
  - Operation
    8
- Programming by Commands
  10
  - Operation
    11
  - EDIT (FF1)
    11
  - INSERT (FF2)
    13
  - DELETE (FF3)
    15
  - ALL DELETE (FF6)
    15
- Transfer Destination Voice Number
  16
  - Outline
    16
  - Operation
    16
Silent Monitor
17
- Operation
  17
- Notice
  18
Supervisor Features
19
- Common Operation of Supervisor Menu
  19
- Supervisor Customization
  21
  - Operation
    21
  - Direct Incoming Call Setting
    22
    - Outline
      22
    - Operation
      22
  - Transferring Incoming Call Setting
    24
    - Outline
      24
    - Operation
      24
  - DID Call Setting
    26
    - Outline
      26
    - Operation
      26
  - Ext. Group Call Setting
    28
    - Outline
      28
    - Operation
      28
  - Changing Supervisor IDs and User Information Recording ID
    30
    - Outline
      30
    - Setting
      30
    - Operation
      30
    - Notice
      31
  - Registering Agent IDs
    31
    - Outline
      31
    - Setting
      31
    - Operation
      31
    - Notice
      32
  - Confirming Agent IDs
    33
    - Outline
      33
    - Operation
      33
  - Setting on Service Flow Details
    33
    - Outline
      33
    - Operation
      33
    - Setting
      34
- Supervisor Monitoring
  35
  - Operation
    35
  - Traffic Information
    35
    - Operation
      35
    - Screen explanation
      36
  - Waiting Call
    36
    - Operation
      36
    - Screen explanation
      37
  - Agent Status
    37
    - Operation
      37
    - Screen explanation
      38
- MIS Report Features
  38
  - MIS Report Outline
    38
    - Notice
      38
    - MIS Function Tabulation Unit
      40
  - MIS Report Operation
    41
    - Operation
      41
    - Agent Report
      43
    - Group Report
      46
    - System Report
      47
    - Work Unit Count
      47
    - Other Features (Data Clear and Output Cancel)
      49
- User Information Recording
  51
  - Notice
    51
Agent Features
53
- Log-in / Log-out
  53
  - Log-in procedure
    53
  - Notice
    53
  - Log-out procedure
    53
- Available/Unavailable
  53
  - Operation
    54
  - Notice
    54
- Work Unit Count
  54
  - Operation
    54
  - Notice
    54
- Wrap Feature
  55
  - Operation
    55
  - Setting
    55
  - Notice
    55
- Zip Tone
  56
  - Operation
    56
  - Setting
    56
- Call Forwarding takes precedence over the Zip mode.
  56
- Key Assignment
  56
  - Setting
    56
  - Notice
    57

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Cover Page
1
Table of Contents
3
Configuration
5
Specifications
6
Basic Service Flow
7
- ACD Call Handling Program
  8
  - Selecting Program Processing
    8
  - Operation
    8
- Programming by Commands
  10
  - Operation
    11
  - EDIT (FF1)
    11
  - INSERT (FF2)
    12
  - DELETE (FF3)
    14
  - ALL DELETE (FF6)
    14
- Transfer Destination Voice Number
  15
  - Outline
    15
  - Operation
    15
Supervisor Features
16
- Common Operation of Supervisor Menu
  16
  - Activating Supervisor Menu
    16
    - Operation
      16
  - Common Operation for Supervisor Customization
    17
- Supervisor Customization
  17
  - Operation
    17
  - Direct Incoming Call Setting
    18
    - Outline
      18
    - Operation
      18
  - Transferring Incoming Call Setting
    20
    - Outline
      20
    - Operation
      20
  - DID Call Setting
    22
    - Outline
      22
    - Operation
      22
  - Ext. Group Call Setting
    24
    - Outline
      24
    - Operation
      24
  - Changing Supervisor IDs and User Information Recording ID
    26
    - Outline
      26
    - Setting
      26
    - Operation
      26
    - Notice
      27
  - Registering Agent IDs
    27
    - Outline
      27
    - Setting
      27
    - Operation
      27
    - Notice
      28
  - Confirming Agent IDs
    29
    - Outline
      29
    - Operation
      29
  - Setting on Service Flow Details
    29
    - Outline
      29
    - Operation
      29
    - Setting
      30
- Supervisor Monitoring
  31
  - Operation
    31
  - Traffic Information
    31
    - Operation
      31
    - Screen explanation
      32
  - Waiting Call
    32
    - Operation
      32
    - Screen explanation
      33
  - Agent Status
    33
    - Operation
      33
    - Screen explanation
      34
- MIS Report Features
  34
  - MIS Report Outline
    34
    - Notice
      34
    - MIS Function Tabulation Unit
      36
  - MIS Report Operation
    37
    - Operation
      37
    - Agent Report
      39
    - Group Report
      42
    - System Report
      43
    - Work Unit Count
      43
    - Other Features (Data Clear and Output Cancel)
      45
- User Information Recording
  47
  - Notice
    47
Agent Features
49
- Log-in / Log-out
  49
  - Log-in procedure
    49
  - Notice
    49
  - Log-out procedure
    49
- Available/Unavailable
  49
  - Operation
    50
  - Notice
    50
- Work Unit Count
  50
  - Operation
    50
  - Notice
    50
- Wrap Feature
  51
  - Operation
    51
  - Setting
    51
  - Notice
    51
- Key Assignment
  52
  - Setting
    52
  - Notice
    52
- Index
  53

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Cover
1
Table of Contents
3
Chapter 1. System Overview
7
Chapter 2. System Hardware
13
- Overview
  13
- System Hardware Connecitons
  13
- Cabinets
  15
- Control Unit
  18
- Trunk Line Cards
  21
- Extension Cards
  24
- Options
  24
- Station Equipment
  26
- Model Descriptions
  27
- Optional Terminal Devices
  30
- Telephone Key Layout
  31
Chapter 3. System Features
35
Chapter 4. Station Features
51
Chapter 5. Special Applications
67
- Overview
  67
- Private Networking
  67
- Computer Telephone Integration (CTI)
  68
- Voice Mail
  71
- Automatic Call Distribution (ACD)
  73
Chapter 6. Specifications
75
- Overview
  75
- Electrical Characteristics
  75
- Environmental Requirements
  76
- Resource Maximums
  78
- Cabling Specifications
  83
- Voice/Data Transmission
  84
- Signaling Characteristics
  85

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Contents
3
General System Information
5
- Configuration
  5
- Specifications
  6
- Basic Service Flow
  7
- ACD Call Handling Program
  8
  - Selecting Program Processing
    8
    - Operation
      8
  - Programming by Commands
    10
    - Operation
      11
    - EDIT (FF1)
      11
    - INSERT (FF2)
      13
    - DELETE (FF3)
      15
    - ALL DELETE (FF6)
      15
  - Transfer Destination Voice Number
    16
    - Outline
      16
    - Operation
      16
- Silent Monitor
  17
  - Operation
    17
  - Notice
    18
Supervisor Features
19
- Common Operation of Supervisor Menu
  19
- Supervisor Customization
  21
  - Operation
    21
  - Direct Incoming Call Setting
    22
    - Outline
      22
    - Operation
      22
  - Transferring Incoming Call Setting
    24
    - Outline
      24
    - Operation
      24
  - DID Call Setting
    26
    - Outline
      26
    - Operation
      26
  - Ext. Group Call Setting
    28
    - Outline
      28
    - Operation
      28
  - Changing Supervisor IDs and User Information Recording ID
    30
    - Outline
      30
    - Setting
      30
    - Operation
      30
    - Notice
      31
  - Registering Agent IDs
    31
    - Outline
      31
    - Setting
      31
    - Operation
      31
    - Notice
      32
  - Confirming Agent IDs
    33
    - Outline
      33
    - Operation
      33
  - Setting on Service Flow Details
    33
    - Outline
      33
    - Operation
      33
    - Setting
      34
- Supervisor Monitoring
  35
  - Operation
    35
  - Traffic Information
    35
    - Operation
      35
    - Screen explanation
      36
  - Waiting Call
    36
    - Operation
      36
    - Screen explanation
      37
  - Agent Status
    37
    - Operation
      37
    - Screen explanation
      38
- MIS Report Features
  38
  - MIS Report Outline
    38
    - Notice
      38
    - MIS Function Tabulation Unit
      40
  - MIS Report Operation
    41
    - Operation
      41
    - Agent Report
      43
    - Group Report
      46
    - System Report
      47
    - Work Unit Count
      47
    - Other Features (Data Clear and Output Cancel)
      49
- User Information Recording
  51
  - Notice
    51
Agent Features
53
- Log-in / Log-out
  53
  - Log-in procedure
    53
  - Notice
    53
  - Log-out procedure
    53
- Available/Unavailable
  54
  - Operation
    54
  - Notice
    54
- Work Unit Count
  54
  - Operation
    54
  - Notice
    54
- Wrap Feature
  56
  - Operation
    56
  - Setting
    56
  - Notice
    56
- Zip Tone
  56
  - Operation
    57
  - Setting
    57
- Call Forwarding takes precedence over the Zip mode.
  57
- Key Assignment
  57
  - Setting
    57
  - Notice
    58
Index
59

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Tamaño:

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Chapter 1. About This Manual
11
Chapter 2. List of Features
13
Chapter 3. System Features
19
Chapter 4. User Maintenance
73
Chapter 5. Key Telephone Features
113
- Key Telephone
  116
- Absence Message
  116
- Account Codes
  118
  - Non-Verified Account Codes
    119
  - Verified Account Codes
    119
- Attendant Group Calls
  120
- Auto Repeat Dial
  121
- Background Music
  122
- Busy Override
  123
- Callback Request
  124
- Call Forwarding
  125
  - Call Forwarding-All Calls
    125
  - Call Forwarding - Busy
    126
  - Call Forwarding - No Answer
    127
  - Call Forwarding-All Calls and Do-Not-Disturb
    128
- Call Hold
  129
  - System Hold
    129
  - Floating Hold
    130
  - Exclusive Hold
    131
  - Broker’s Hold
    131
  - Call Park
    132
- Call Pickup
  134
  - Extension Group Pickup
    134
  - Extension Direct Pickup
    135
  - Trunk Group Pickup
    136
  - Trunk Direct Pickup
    136
- Call Transfer
  137
  - Supervised Transfer
    137
  - Unsupervised Transfer
    138
  - Camping a Call Onto a Busy Extension
    139
- Caller ID Call Log
  140
  - Call Log Operation on a Small Display Key Telephone
    141
  - Call Log Operation on a Large Display Key Telephone
    142
- Camp-on (Call Waiting)
  144
- Conference Calls
  147
- Directory Numbers
  149
- Display Information
  152
  - Large-Display Phone
    152
  - Small-Display Phone
    153
  - Changing the Display Contrast
    154
- Do-Not-Disturb
  154
- DP to DTMF Signal Conversion
  156
- DSS/72 Console
  156
- EM/24 Console
  157
- Flash
  157
- Flexible Function Keys
  158
- Handsfree Answerback
  164
- Handsfree Operation
  165
- Headset Operation
  165
- Hot Dial Pad
  166
- Hot Line
  167
- Intercom Calling
  167
- Last Number Redial
  168
- Line Appearances
  169
  - DSS/BLF Appearances
    169
  - DIL Appearances
    170
  - MCO Appearances
    171
- Message Key
  172
- Message Waiting/Callback
  173
- Mute Function
  174
- Offhook Monitor
  175
- Offhook Signalling
  175
- Offhook Voice Announce
  176
- One-Touch Keys
  179
- Onhook Dialling
  181
- Paging
  181
  - Meet-Me Answer
    182
- Ringing Line Preference
  182
- Speed Dialling
  183
  - Personal Speed Dial
    183
  - System Speed Dial
    185
  - Speed Dial Linking
    187
  - Speed Dial Name Assignments
    188
- Station Lockout
  193
- Step Call (Reset Call)
  195
- Timed Reminder Call
  196
- Trunk Access
  197
  - Trunk Key Access
    197
  - Direct Trunk Access
    198
  - MCO Line Preference
    198
  - MCO Trunk Access
    199
- Trunk Queuing
  200
- Universal Night Answer to Page
  201
- Variable Mode
  201
- Voice Recognition
  203
- Volume Control
  204
- Walking TRS (Call Barring) Class of Service
  205
- Zip Mode
  205
Chapter 6. DSLT Features
207
- Digital Single Line Telephone
  209
- Absence Message
  209
- Account Codes
  211
  - Non-Verified Account Codes
    212
  - Verified Account Codes
    212
- Attendant Group Calls
  213
- Auto Repeat Dial
  214
- Background Music
  215
- Busy Override
  216
- Callback Request
  216
- Call Forwarding
  217
  - Call Forwarding-All Calls
    217
  - Call Forwarding - Busy
    218
  - Call Forwarding - No Answer
    219
  - Call Forwarding and Do-Not-Disturb
    220
- Call Hold
  221
  - System Hold
    221
  - Floating Hold
    222
  - Exclusive Hold
    223
  - Broker’s Hold
    224
  - Call Park
    224
- Call Pickup
  226
  - Extension Group Pickup
    226
  - Extension Direct Pickup
    227
  - Trunk Group Pickup
    227
  - Trunk Direct Pickup
    228
- Call Transfer
  229
  - Supervised Transfer
    229
  - Unsupervised Transfer
    229
  - Camping a Call Onto a Busy Extension
    230
- Camp-On (Call Waiting)
  231
- Conference Calls
  232
- Do-Not-Disturb
  234
- DP to DTMF Signal Conversion
  235
- Flash
  236
- Hot Line
  236
- Intercom Calling
  237
- Last Number Redial
  237
- Message Waiting/Callback
  238
- Offhook Signalling
  239
- Offhook Voice Announce
  240
- Onhook Dialling
  241
- Paging
  242
  - Meet-Me Answer
    242
- Speed Dialling
  243
  - Personal Speed Dial
    243
  - System Speed Dial
    245
  - Speed Dial Linking
    246
- Station Lockout
  247
- Step Call (Reset Call)
  249
- Timed Reminder Call
  250
- Trunk Access
  251
  - Direct Trunk Access
    251
  - MCO Trunk Access
    251
- Trunk Queuing
  252
- Universal Night Answer to Page
  253
- Walking TRS (Call Barring) Class of Service
  254
Chapter 7. SLT Features
257
- Absence Message
  259
- Account Codes
  260
  - Non-Verified Account Codes
    261
  - Verified Account Codes
    261
- Attendant Group Calls
  262
- Busy Override
  263
- Callback Request
  264
- Call Forwarding
  265
  - Call Forwarding - All Calls
    265
  - Call Forwarding - Busy
    266
  - Call Forwarding - No Answer
    267
  - Call Forwarding and Do-Not-Disturb
    268
- Call Hold
  269
  - System Hold
    269
  - Floating Hold (Retrieve Only)
    270
  - Exclusive Hold
    270
  - Broker’s Hold
    271
  - Call Park
    271
- Call Pickup
  273
  - Extension Group Pickup
    273
  - Extension Direct Pickup
    274
  - Trunk Group Pickup
    275
  - Trunk Direct Pickup
    275
- Call Transfer
  276
  - Supervised Transfer
    276
  - Unsupervised Transfer
    276
  - Camping a Call Onto a Busy Extension
    277
- Camp-On (Call Waiting)
  278
- Conference Calls
  279
- Do-Not-Disturb (DND)
  280
- Flash Send
  281
- Hot Line
  282
- Intercom Calling
  283
- Last Number Redial
  283
- Message Waiting/Callback
  284
- Offhook Signalling
  285
- Offhook Voice Announce
  286
- Paging
  287
  - Meet-Me Answer
    287
- Speed Dialling
  288
  - Personal Speed Dial
    288
  - System Speed Dial
    289
  - Speed Dial Linking
    290
- Station Lockout
  291
- Step Call (Reset Call)
  293
- Timed Reminder Call
  293
- Trunk Access
  294
  - Direct Trunk Access
    294
  - MCO Trunk Access
    295
- Trunk Queuing
  296
- Universal Night Answer to Page
  296
- Walking TRS (Call Barring) Class of Service
  297
Index.
299

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300 KB
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1 MB
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Guía De Referencia

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Guía De Referencia

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500 KB
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Chapter 1. About This Manual
11
Chapter 2. List of Features
15
Chapter 3. System Features
21
Chapter 4. User Maintenance
77
Chapter 5. Key Telephone Features
117
- Key Telephone
  120
- Absence Message
  120
- Account Codes
  122
  - Non-Verified Account Codes
    123
  - Verified Account Codes
    123
- Attendant Group Calls
  124
- Auto Repeat Dial
  125
- Background Music
  126
- Busy Override
  127
- Callback Request
  128
- Call Forwarding
  129
  - Call Forwarding-All Calls
    129
  - Call Forwarding - Busy
    130
  - Call Forwarding - No Answer
    131
  - Call Forwarding-All Calls and Do-Not-Disturb
    132
- Call Hold
  133
  - System Hold
    133
  - Floating Hold
    134
  - Exclusive Hold
    135
  - Broker’s Hold
    136
  - Call Park
    137
- Call Pickup
  139
  - Extension Group Pickup
    139
  - Extension Direct Pickup
    140
  - Trunk Group Pickup
    140
  - Trunk Direct Pickup
    141
- Call Transfer
  142
  - Supervised Transfer
    142
  - Unsupervised Transfer
    143
  - Camping a Call Onto a Busy Extension
    143
- Caller ID Call Log
  144
  - Call Log Operation on a Small Display Key Telephone
    145
  - Call Log Operation on a Large Display Key Telephone
    147
- Camp-on (Call Waiting)
  149
- Conference Calls
  151
- Directory Numbers
  153
- Display Information
  157
  - Large-Display Phone
    158
  - Small-Display Phone
    159
  - Changing the Display Contrast
    159
- Do-Not-Disturb
  159
- DP to DTMF Signal Conversion
  161
- DSS/72 Console
  161
- EM/24 Console
  162
- Flash
  162
- Flexible Function Keys
  163
- Handsfree Answerback
  169
- Handsfree Operation
  170
- Headset Operation
  170
- Hot Dial Pad
  171
- Hot Line
  172
- Intercom Calling
  172
- Last Number Redial
  173
- Line Appearances
  174
  - DSS/BLF Appearances
    174
  - DIL Appearances
    175
  - MCO Appearances
    176
- Message Key
  177
- Message Waiting/Callback
  178
- Mute Function
  179
- Offhook Monitor
  180
- Offhook Signalling
  180
- Offhook Voice Announce
  181
- One-Touch Keys
  184
- Onhook Dialling
  186
- Paging
  186
  - Meet-Me Answer
    187
- Ringing Line Preference
  187
- Room Monitoring
  188
- Silent Monitor
  190
- Speed Dialling
  192
  - Personal Speed Dial
    192
  - System Speed Dial
    194
  - Speed Dial Linking
    196
  - Speed Dial Name Assignments
    197
- Station Lockout
  202
- Step Call (Reset Call)
  204
- Timed Reminder Call
  205
- Trunk Access
  206
  - Trunk Key Access
    206
  - Direct Trunk Access
    207
  - MCO Line Preference
    207
  - MCO Trunk Access
    208
- Trunk Queuing
  209
- Universal Night Answer to Page
  210
- Variable Mode
  210
- Voice Recognition
  212
- Volume Control
  213
- Walking TRS (Call Barring) Class of Service
  214
- Zip Mode
  215
Chapter 6. DSLT Features
217
- Digital Single Line Telephone
  219
- Absence Message
  219
- Account Codes
  221
  - Non-Verified Account Codes
    222
  - Verified Account Codes
    222
- Attendant Group Calls
  223
- Auto Repeat Dial
  224
- Background Music
  224
- Busy Override
  225
- Callback Request
  226
- Call Forwarding
  227
  - Call Forwarding-All Calls
    227
  - Call Forwarding - Busy
    228
  - Call Forwarding - No Answer
    229
  - Call Forwarding and Do-Not-Disturb
    230
- Call Hold
  231
  - System Hold
    231
  - Floating Hold
    232
  - Exclusive Hold
    233
  - Broker’s Hold
    234
  - Call Park
    234
- Call Pickup
  236
  - Extension Group Pickup
    236
  - Extension Direct Pickup
    237
  - Trunk Group Pickup
    237
  - Trunk Direct Pickup
    238
- Call Transfer
  239
  - Supervised Transfer
    239
  - Unsupervised Transfer
    239
  - Camping a Call Onto a Busy Extension
    240
- Camp-On (Call Waiting)
  241
- Conference Calls
  242
- Do-Not-Disturb
  244
- DP to DTMF Signal Conversion
  245
- Flash
  246
- Hot Line
  246
- Intercom Calling
  247
- Last Number Redial
  247
- Message Waiting/Callback
  248
- Offhook Signalling
  249
- Offhook Voice Announce
  250
- Onhook Dialling
  251
- Paging
  252
  - Meet-Me Answer
    252
- Room Monitoring
  253
- Speed Dialling
  255
  - Personal Speed Dial
    255
  - System Speed Dial
    257
  - Speed Dial Linking
    258
- Station Lockout
  260
- Step Call (Reset Call)
  261
- Timed Reminder Call
  262
- Trunk Access
  263
  - Direct Trunk Access
    263
  - MCO Trunk Access
    264
- Trunk Queuing
  265
- Universal Night Answer to Page
  265
- Walking TRS (Call Barring) Class of Service
  266
Chapter 7. SLT Features
269
- Absence Message
  271
- Account Codes
  272
  - Non-Verified Account Codes
    273
  - Verified Account Codes
    273
- Attendant Group Calls
  275
- Busy Override
  275
- Callback Request
  276
- Call Forwarding
  277
  - Call Forwarding - All Calls
    277
  - Call Forwarding - Busy
    278
  - Call Forwarding - No Answer
    279
  - Call Forwarding and Do-Not-Disturb
    280
- Call Hold
  281
  - System Hold
    281
  - Floating Hold (Retrieve Only)
    282
  - Exclusive Hold
    283
  - Broker’s Hold
    284
  - Call Park
    284
- Call Pickup
  286
  - Extension Group Pickup
    286
  - Extension Direct Pickup
    287
  - Trunk Group Pickup
    288
  - Trunk Direct Pickup
    288
- Call Transfer
  289
  - Supervised Transfer
    289
  - Unsupervised Transfer
    290
  - Camping a Call Onto a Busy Extension
    291
- Camp-On (Call Waiting)
  291
- Conference Calls
  293
- Do-Not-Disturb (DND)
  294
- Flash Send
  295
- Hot Line
  296
- Intercom Calling
  296
- Last Number Redial
  297
- Message Waiting/Callback
  298
- Offhook Signalling
  299
- Offhook Voice Announce
  300
- Paging
  301
  - Meet-Me Answer
    301
- Room Monitoring
  302
- Speed Dialling
  303
  - Personal Speed Dial
    303
  - System Speed Dial
    305
  - Speed Dial Linking
    306
- Station Lockout
  307
- Step Call (Reset Call)
  309
- Timed Reminder Call
  309
- Trunk Access
  310
  - Direct Trunk Access
    311
  - MCO Trunk Access
    311
- Trunk Queuing
  312
- Universal Night Answer to Page
  313
- Walking TRS (Call Barring) Class of Service
  314
Appendix A: SBS/VB-9 A-Series Telephone Features
317

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