Panasonic ICX Manual
62
ICX (International) issued December 1999
ICX-40-200
Chapter 4 - Station Features
Section 200 - General Description
Benefits:
•
A more polite, less urgent way to ask someone to call you back, when they get a
minute.
Applications:
•
Voice Mail. Whenever the user gets a new message in his/her mailbox, this is how
the phone lets them know.
MUTE
Description:
Mute is often used as an alternative to putting a caller on hold. Say a station user is on a call. The
boss walks up and start silently mouthing words to the user. Instead of putting the caller on hold,
the user can press an FF-key programmed for Mute, to block audio to the outside party (or, if the
call is on-speaker, press the MIC key). During that period MIC LED is blinking. The user can still
hear the outside party. But the outside party can’t hear the user. Or the boss, who can now
speak freely. The user can re-establish audio by pressing the FF-key or MIC key again. MIC LED
is changed to solid Red.
boss walks up and start silently mouthing words to the user. Instead of putting the caller on hold,
the user can press an FF-key programmed for Mute, to block audio to the outside party (or, if the
call is on-speaker, press the MIC key). During that period MIC LED is blinking. The user can still
hear the outside party. But the outside party can’t hear the user. Or the boss, who can now
speak freely. The user can re-establish audio by pressing the FF-key or MIC key again. MIC LED
is changed to solid Red.
Benefits:
•
There is no indication to the outside party (other than silence) that he/she can’t hear
the station user anymore.
NAME ASSIGNMENT
Description:
The ICX lets you create a more user-friendly, personalized system by allowing various name
assignments that will display on phone LCDs. You can assign names to:
assignments that will display on phone LCDs. You can assign names to:
❑ CO Lines
❑ DID/DNIS Numbers
❑ Extensions
❑ Extension Index
❑ Personal Speed Dial (PSD) Codes
❑ System Speed Dial (SSD) Codes
❑ SSD Index
Benefits:
•
Customizes the various system features to your specific needs.
Applications:
•
Executive suites, doctors offices, travel agencies
OFF-HOOK MONITORING
Description:
With Off-Hook Monitoring, a call can be conducted through the handset and on-speaker at the
same time. After lifting the handset and placing/answering a call, the user can press the ON/OFF
key to “share” the call on-speaker. The outside party can be heard both in the handset receiver
and through the speaker. But the outside party can only hear the user talking through the
handset. (The speaker won’t transmit.) This feature isn’t available during Headset Mode.
same time. After lifting the handset and placing/answering a call, the user can press the ON/OFF
key to “share” the call on-speaker. The outside party can be heard both in the handset receiver
and through the speaker. But the outside party can only hear the user talking through the
handset. (The speaker won’t transmit.) This feature isn’t available during Headset Mode.
Benefits:
•
Others nearby (such as Supervisors) can listen in on a call without conferencing-in.