Panasonic ICX Manual

Section 521

Built-In ACD Supervisor Guide

20

ICX (International)  issued December 1999

ICX-40-521 (ACD 4.0)

1.  From [SUPERVISOR MENU] screen, press the soft key 5 or 10 

to select [DISP SYS INFO].

2.  When the following screen appears, press the ON/OFF button or 

hang up the telephone.

3.  Group 1 monitoring: Press the soft key 1 or 6 to select Agent 

Group 1.
Group 2 monitoring: Press the soft key 2 or 7 to select Agent 
Group 2.
Group 3 monitoring: Press the soft key 3 or 8 to select Agent 
Group 3.

4.  After selecting one of the above groups, the following menu 

selection screen appears. Use soft keys to select a desired item. 
This figure shows the case where [AGENT GROUP 1] is 
selected.

5.  For further operations, see desired section of this manual.

Note: The [DISP SYS INFO] screen allows you to continue placing and 
receiving telephone calls.  This function is not available with other 
commands.

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