Panasonic ICX Manual
Built-In ACD Supervisor Guide
Section 521
ICX-40-521 (ACD 4.0)
ICX (International) issued December 1999
31
Notice
1. Make certain the supervisor IDs and user information recording
ID are set at installation. Otherwise, you cannot enter
[SUPERVISOR MENU]. Ask your dealer if they are not
assigned.
[SUPERVISOR MENU]. Ask your dealer if they are not
assigned.
2. Make sure to record the IDs because they cannot be confirmed
without entering [SUPERVISOR MENU]. Ask your dealer if you
forget.
forget.
Registering Agent IDs
Outline
This procedure sets agent ID numbers and their groups.
Setting
Program Address 3301~3364
Set agent ID numbers and agent groups. ID numbers are fixed to 4
digits. Set 1, 2, or 3 as an agent group for each agent.
digits. Set 1, 2, or 3 as an agent group for each agent.
Operation
1. From [CUSTOMIZE MENU] screen, press the soft key 3 or 8 to
select [AGENT ID].
2. From [AGENT ID] screen, press the soft key 1 or 6 to select
[REGISTRATION].
3. The following screen appears. Press the soft key for desired agent
number.
AGENT ID
REGISTRAION
→
CONFIRMATION
→
CUSTOMIZE MENU
→
CUSTOMIZE
MENU
LINE REGIST.
→
SYSTEM ID
→
AGENT ID
→
GROUP SETTING
→
CALL HANDLING
→
01
1000
1
02
1001
1
03
04
1002
2
05
REGISTRATION