Panasonic ICX Manual
ICX-50-200
ICX (International) issued October 2000
75
Section 200 - General Description
Chapter 5 - Special Applications
VOICE MAIL
With the ICX, Voice Mail can either be built-in (installed and programmed internally) or built-out (a
third-party application hooked up to the phone system). Both are explained below.
third-party application hooked up to the phone system). Both are explained below.
BUILT-IN VOICE MAIL WITH 2-WAY CALL RECORDING
The ICX’s Built-In Voice Mail option provides simplified Voice Mail functionality. Hardware for this
option is installed inside the ICX cabinet, and it is customized in system programming.
option is installed inside the ICX cabinet, and it is customized in system programming.
Each Built-In Voice Mail system supports up to 248 private extension mailboxes, plus another 6 for
general use. Up to 16 users can simultaneously access a single Voice Mail system. A multiple-cabinet
system can support up to 4 Voice Mail systems (minimum 4-cabinet configuration).
general use. Up to 16 users can simultaneously access a single Voice Mail system. A multiple-cabinet
system can support up to 4 Voice Mail systems (minimum 4-cabinet configuration).
These are some of the functions of Built-In Voice Mail:
❢ Extensions can be automatically assigned mailboxes (the mailbox number is the same as the
extension number).
❢ General-use mailboxes can be set up.
❢ Basic functions of Auto Attendant and backup call answering can be programmed.
❢ Messages can be “broadcast” (copied) to multiple extensions.
❢ Calls can be evenly distributed to different mailboxes during auto-answer mode.
❢ 2-way call recording can be performed. A recording can be either automatically or manually
❢ Basic functions of Auto Attendant and backup call answering can be programmed.
❢ Messages can be “broadcast” (copied) to multiple extensions.
❢ Calls can be evenly distributed to different mailboxes during auto-answer mode.
❢ 2-way call recording can be performed. A recording can be either automatically or manually
stored as a message in any mailbox.
❢ 1-digit intercom dealing can be used during Voice Mail service (for example, the caller wants to
transfer himself to another extension after leaving a message).
❢ Automatic notification of a mailbox message to an outside pager or phone number can be
programmed.
Specifications for Built-In Voice Mail:
Maximum Number of Mailboxes: 254
Maximum Message Storage Time: 40 hours
Maximum Message Storage Time: 40 hours
THIRD-PARTY VOICE MAIL SUPPORT
The ICX also provides features for external Voice Mail products from a third-party vendor. Some of
these features are explained below.
these features are explained below.
NOTE: The fact that the ICX offers these features does NOT guarantee that all features offered by the
third-party Voice Mail manufacturer will work with the ICX.
third-party Voice Mail manufacturer will work with the ICX.
VOICE MAIL TRANSFER KEYS
Description:
Users can program any one-touch key on their phones to transfer to a mailbox without waiting for
the Voice Mail system to answer.
the Voice Mail system to answer.
The mailbox can be located on the user’s ICX system, or on
another networked ICX or S-ICX system.
Two Transfer Keys are available. One can be used for
external transfers to greetings, and the other for external transfers without greetings.