Panasonic ICX Manual

Built-In ACD Supervisor Guide

Section 521

ICX-45-521 (ACD 4.0)

ICX (International)  issued June 2000

53

1. Press 

the 

LOGIN key then, press the AGENT ID CODE.

2.  The LED lights in green to notify completion of log-in.

3. Press 

ON/OFF key after the completion of log-in.

1.  LOGIN key must be assigned in advance (See key Assignment).

2.  Entering an unregistered agent ID code displays an error. In this 

case, do the procedure from the beginning again after pressing 
ON/OFF key.

3.  Do not Log-in or Log-out while placing a call on hold. 

If the extension is already logged in, another agent cannot log in 
using his/her agent ID. The Current agent must log out once to log 
in again. 

1. Press 

the 

LOGIN key while the key LED is illuminated in green.

2.  The key LED goes off to notify the completion of log-out.

3. Press 

ON/OFF key.

Pressing the UNAVAILABLE key from an idle terminal which is logged in 
places the extension in the Unavailable status temporarily. This 
UNAVAILABLE excludes the telephone from candidates of ACD incoming 
calls. Pressing the key again returns the telephone into the Available status.