Panasonic ICX Manual

Section 700 - Operation

Chapter 5. Key Telephone Features

ICX-45-700

ICX (International) issued June 2000

 181

For details about handling multiple calls, see “Call Hold” on page 133.

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N/A

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The trunk call type may be multiple ring, direct, BLF Ring, or camp-on.

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The System does not send the offhook signal under the following conditions:

•   During a conference call

•   During an OHVA or Busy override

•   Data Privacy is enabled

•   The receiving telephone is a 3rd party voice mail.

You can interrupt a busy extension when making an Intercom Call, and then use the Off-Hook Voice 
Announce (OHVA) feature to make an announcement that only the called party can hear. You can also 
transfer a held call to a busy extension after making the announcement using this feature. The called 
party may optionally reply to (answer) an OHVA call.

Beginning with CPC Version 3.0, the busy party can reply to an offhook announcement with a text 
message that displays on the announcing phone. Any one of the following messages can be selected. 
Messages 6 to 9 and 0 have no default message text. All the messages can be changed through system 
programming. (See “Set Text Message Replies” on page 112 for more information on setting Text 
Message Replies).

Prior to the release of Version 4.5, it was not possible for a caller to activate the OHVA feature when a 
call was placed to an available second or third Directory Number (DN) key. Beginning with Version 
4.5, the calling party can activate the OHVA feature even when the second and/or third DN key is 
available. Depending on how this feature has been programmed, the calling party hears one of three 
different tones. Ring-Back Tone or Special Tone is heard when a call is placed to a “non-Voice Mail 
assigned” extension. When a call is placed to a “Voice Mail assigned” number, Ring-Back Tone or 
Busy Tone may be heard.

1.   Press the HOLD key.

First call on hold

2.   Press the flashing FF key for the trunk of the incoming call.