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Cisco Systems 102053 Manual De Usuario

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Cisco Aironet 1200 Series Access Point Hardware Installation Guide
OL-4310-03
Preface
Obtaining Technical Assistance
Locating the Product Serial Number
The access point serial number is located on the bottom of the cabinet (refer to 
).
Figure 1
Location of Serial Number Label
The access point serial number label contains the following information:
•
Model number, such as AIR-AP1200
•
Serial number, such as S/N: VDF0636XXXX (11 alphanumeric digits)
•
MAC address, such as MAC: 00abc65094f3 (12 hexadecimal digits)
•
Location of manufacture, such as Made in Singapore
You need your product serial number when requesting support from the Cisco Technical Assistance 
Center.
Cisco TAC Website
The Cisco TAC website provides online documents and tools to help troubleshoot and resolve technical 
issues with Cisco products and technologies. To access the Cisco TAC website, go to this URL:
All customers, partners, and resellers who have a valid Cisco service contract have complete access to 
the technical support resources on the Cisco TAC website. Some services on the Cisco TAC website 
require a Cisco.com login ID and password. If you have a valid service contract but do not have a login 
ID or password, go to this URL to register:
If you are a Cisco.com registered user, and you cannot resolve your technical issues by using the Cisco 
TAC website, you can open a case online at this URL:
If you have Internet access, we recommend that you open P3 and P4 cases online so that you can fully 
describe the situation and attach any necessary files.
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