ZyXEL Communications Corporation NWA1100NH Manual De Usuario

Chapter 11 Troubleshooting

NWA1000 Series User’s Guide

I forgot the IP address for the NWA.

The default IP address is 192.168.1.2.

If the NWA is working as a DHCP client and receives an IP address from a DHCP server, check the 
DHCP server for the NWA’s IP address.

If you configured a static IP address and have forgotten it, you have to reset the device to its 
factory defaults. See 

.

I forgot the password.

The default password is 1234.

If this does not work, you have to reset the device to its factory defaults. See 

.

I cannot see or access the Login screen in the web configurator.

Make sure you are using the correct IP address.

• The default IP address is 192.168.1.2.
• If you changed the IP address (

), use the new IP address.

• If you changed the IP address and have forgotten it, see the troubleshooting suggestions for 

Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick 
Start Guide and 

.

Make sure your Internet browser does not block pop-up windows and has JavaScript and Java 
enabled. See 

.

Make sure your computer is in the same subnet as the NWA. (If you know that there are routers 
between your computer and the NWA, skip this step.) 

• If there is no DHCP server on your network, make sure your computer’s IP address is in the 

same subnet as the NWA.

Reset the device to its factory defaults, and try to access the NWA with the default IP address. See 

. 

If the problem continues, contact the network administrator or vendor, or try one of the advanced 
suggestions.