ZyXEL Communications Corporation NWA5301NJ Manual De Usuario

Chapter 18 Troubleshooting

NWA5301-NJ User’s Guide

If the problem continues, contact the vendor.

I forgot the IP address for the NWA.

The default IP address (in standalone AP mode) is 192.168.1.2.

If you changed the IP address and have forgotten it, you have to reset the device to its factory 
defaults. See 

If your NWA is a DHCP client, you can find your IP address from the DHCP server. This information 
is only available from the DHCP server which allocates IP addresses on your network. Find this 
information directly from the DHCP server or contact your system administrator for more 
information.

I cannot see or access the Login screen in the web configurator.

Make sure you are using the correct IP address.

• The default IP address (in standalone AP mode) is 192.168.1.2.
• If you changed the IP address, use the new IP address.
• If you changed the IP address and have forgotten it, see the troubleshooting suggestions for 

Check the hardware connections, and make sure the LED is behaving as expected. See the Quick 
Start Guide and 

.

Make sure your Internet browser does not block pop-up windows and has JavaScripts and Java 
enabled.

Make sure your computer is in the same subnet as the NWA. (If you know that there are routers 
between your computer and the NWA, skip this step.) 

• If there is a DHCP server on your network, make sure your computer is using a dynamic IP 

address.

• If there is no DHCP server on your network, make sure your computer’s IP address is in the 

same subnet as the NWA.

Reset the device to its factory defaults, and try to access the NWA with the default IP address. See 

If the problem continues, contact the network administrator or vendor, or try one of the advanced 
suggestions.