Digital Security Controls Ltd. 15TL2553GRE Manual De Usuario
Trouble
Indicator
Digit
Possible Causes
Trouble Possible Solutions
In Section [851] [992] verify a valid IP address is programmed. If not, contact
the Network administrator.
If problem persists, replace the Ethernet cable and RJ45 connector.
the Network administrator.
If problem persists, replace the Ethernet cable and RJ45 connector.
07
Receiver Not Available
Ensure that the Ethernet path has internet connectivity.
If you are using a static IP address make sure the gateway and subnet mask
are entered correctly.
If the network has a firewall, ensure the network has the programmed outgoing
ports open (Default UDP Port 3060 and Port 3065).
Ensure that all the receivers are programmed for DHCP or have the proper IP
address and port number.
Ensure the 3G Receiver APNs have been programmed with the Access Point
Name provided by your 3G provider.
If you are using a static IP address make sure the gateway and subnet mask
are entered correctly.
If the network has a firewall, ensure the network has the programmed outgoing
ports open (Default UDP Port 3060 and Port 3065).
Ensure that all the receivers are programmed for DHCP or have the proper IP
address and port number.
Ensure the 3G Receiver APNs have been programmed with the Access Point
Name provided by your 3G provider.
08
Receiver Supervision Trouble
This trouble is indicated when supervision is enabled and the unit is not able to
successfully communicate with the receiver.
If this trouble persists, contact your central station.
successfully communicate with the receiver.
If this trouble persists, contact your central station.
09
FTC Trouble
The unit has exhausted all communications attempts to all programmed
receivers for events generated by the Communicator.
Restart the system. If trouble persists, contact your dealer.
receivers for events generated by the Communicator.
Restart the system. If trouble persists, contact your dealer.
0A
Connect24 Configuration Failure
The SIM is active but there is no programming for the Communicator.
Ensure a profile has been programmed in Connect-24 for the SIM.
You can confirm your programming by calling the Connect- 24 VRU, or by
logging into the Connect24 VRU web site.
Ensure a profile has been programmed in Connect-24 for the SIM.
You can confirm your programming by calling the Connect- 24 VRU, or by
logging into the Connect24 VRU web site.
0C
Module Configuration Trouble
This indication appears when Section [021] System Account Code, Section
[101], [111], [201], and [211] Receiver Account Code have not been
programmed. Ensure that a valid account code has been entered in these
Sections.
[101], [111], [201], and [211] Receiver Account Code have not been
programmed. Ensure that a valid account code has been entered in these
Sections.
Communicator Troubleshooting
The status code for the radio signal strength, its typical troubles, possible causes and troubleshooting instructions is displayed
in the table below.
in the table below.
Table 18: Radio Signal Strength
Signal
Strength
CSQ
Level
Signal
Indicator 1
Signal
Indicator 2
Signal Level
[dBm]
Signal Level
Status
Action Required
No Signal
0
0
0
-108.8
bad
Check all antenna connections.
Confirm 3G service is active in area.
Relocate Panel.
Confirm 3G service is active in area.
Relocate Panel.
1 Bar
1 - 4
0
2
-108 ~ -103
weak
Relocate Panel if signal strength shows
less than 3 bars.
less than 3 bars.
2 Bars
5 - 6
0
1
-102 ~ -99
weak
3 Bars
7 - 10
2
1
-98 ~ -91
strong
Location is OK. 3G Signal Strength is
greater than CSQ 7.
greater than CSQ 7.
4 Bars
11 - 13
2
1
-90 ~ -85
strong
5 Bars
14 +
1
1
-84 and
higher
excellent
The table below displays the Network indicator codes and meaning of each code.
Table 19: Network indicator - Digit 3
Network indicator Value
Means
OFF
No Network Trouble
ON
Ethernet Cable disconnected
Ethernet DHCP failed
Radio connection has been rest
Radio IP failed
Ethernet DHCP failed
Radio connection has been rest
Radio IP failed
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