Panasonic Corporation of North America 11GR1202 Manual De Usuario

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12
RQT9655
Troubleshooting
Before requesting service, make the following 
checks. If you are in doubt about some of the check 
points, or if the solutions indicated in the following 
guide do not solve the problem, refer to “Customer 
Services Directory (United States and Puerto Rico)” 
on page 18 if you reside in the U.S.A. or Puerto 
Rico, or refer to “Limited Warranty (ONLY FOR 
CANADA)” on page 19 if you reside in Canada.
Do you have the latest software installed?
≥ Occasionally, Panasonic may release updated software 
for this unit that may add or improve the way a feature 
operates. (> 11)
Humming heard during play.
≥ An AC power supply cord or fluorescent light is near the 
cords. Keep other appliances and cords away from this 
unit’s cables.
Cannot connect to the network
≥ Confirm the network connection and settings. (> 5)
≥ Your wireless network might be set to be invisible. In this 
case select “Manual settings” in “Method 2”. (> 6)
≥ This unit cannot join a wireless network using WEP 
security settings with the WPS methods (“Method 1”). 
Use “Method 2” to join the wireless network. (> 6)
≥ Make sure that the multicast function on the wireless 
network router is set to on (enabled).
Cannot connect to the unit
≥ Make sure that this unit is on the same wireless network 
as the device you are trying to use. (> 5)
≥ Set “NET STANDBY” to “OFF” (> 10), turn off the Wi-Fi
®
 
setting on the AirPlay compatible device, and then turn 
this unit off and on. Reconnect the compatible device to 
the Wi-Fi
®
 network and then select this unit as the 
AirPlay speakers again.
My wireless network router is WPS PBC 
compatible, but the pairing does not work.
≥ If the network is set to be invisible, the push button 
configuration does not work. In this case, either make 
the wireless network visible while you set up the network 
for this unit or use “Method 2”. (> 6)
Playback does not start
The sound is interrupted
≥ Simultaneous use with a microwave, cordless telephone 
and other 2.4 GHz devices may result in connection 
interruptions. Increase the distance between this unit 
and these devices.
≥ Do not place this unit inside a metal cabinet, for it might 
block the Wi-Fi
®
 signal.
≥ Place this unit closer to the wireless network router.
≥ If several wireless devices are simultaneously using the 
same wireless network as this unit, try turning off the 
other devices or reducing their wireless network usage.
≥ With some iOS and iTunes versions, it may not be 
possible to restart the AirPlay playback if the unit is 
turned off during the AirPlay playback.
In this case, select a different device from the AirPlay 
icon of the Music App or iTunes and then re-select this 
unit as the output speakers. (> 8)
To return all settings to the factory preset
When the following situations occur, reset the 
memory:
≥ There is no response when buttons are pressed.
≥ You want to clear and reset the memory contents.
1 Disconnect the AC adaptor. (Wait for at least 
3 minutes before proceeding to step 2.)
2 While pressing and holding down [
Í/I] on the 
main unit, reconnect the AC adaptor.
≥ The operation indicator (> 4) blinks 4 
times.
3 Release [
Í/I].
All the settings are returned to the factory preset. You will 
need to reset the memory items.
Common problems
AirPlay operations
SC-AP01PPC~RQT9655.book  12 ページ  2012年2月2日 木曜日 午後10時42分