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I/O INTERCONNECT INC. HA815 Manual De Usuario

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Troubleshooting
Solving common problems
The following table lists possible problems and the recommended solutions.
General use and connection problems
Problem
Possible cause
Solution
There is no welcome or home screen
on my remote display.
The display adapter is not connected to
power.
Connect the display adapter to power.
The display adapter is not connected to
AC power correctly.
Use the included USB cable and power
adapter with the localized plug for your
country to make sure that adequate
power is provided to the display
adapter. See 
.
The display adapter is not connected to
a USB port with enough power.
Make sure that the USB port provides
at least 5 V and 1 A. See your device’s
documentation for information about the
power provided.
I do not know if the display adapter is
powered.
There is no power light on the display
adapter.
When the display adapter is powered
correctly, the home screen appears on
the remote display.
My Intel WiDi- or Miracast-capable
device does not scan for or locate the
display adapter.
This is usually a problem with the utility
on your device.
Restart either your utility, your device,
or both. See your device’s
documentation if the issue is not
resolved.
If your device has Bluetooth, it could be
conflicting with your utility.
Disable Bluetooth, and then create a
connection.
My browser does not automatically
direct me to the display adapter
website.
This could be because of your browser
settings.
Enter 192.168.16.1 in the URL box to
go the website manually.
I want to start a new session.
 
If you want to start a new session and
are still running your current session,
wait 5 seconds after closing your
current session before starting a new
one. You can start your new session in
a different mode.
If you want to start a new session and
you have closed the utility, locate where
you downloaded the utility and then
open it. If you did not download the
utility, go to the display adapter website.
I cannot connect to the Internet in
presentation mode.
You might need to connect through a
second network adapter.
If you have a second network adapter
on your electronic device, use the
following procedure to connect to the
internet:
Solving common problems
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