Crestron electronic TPS-GA-TPI Manual De Usuario

Isys

®

 G-Series Touchpanel Interface 

 

Crestron TPS-GA-TPI

•  Isys

The following table provides corrective action for possible trouble situations. If 
further assistance is required, please contact a Crestron customer service 
representative. 

TPS-GA-TPI 
interface does not 
function. 

TPS-GA-TPI is not 
receiving power. 

Verify power to unit. Use only 
Crestron power supplies for 
Crestron equipment. 

 

Incorrect cable 
connections. 

Follow connection procedures 
in this guide and inspect 
connector pins. 

 

Incorrect 
firmware/software. 

Update firmware/software 
versions via Crestron Toolbox. 

 

Interface is incorrectly 
calibrated. 

Enter “SETUP MODE” and 
recalibrate. 

 

 

If calibration fails, use the 
Toolbox Text Console and run 
the RESTORE command. 
RESTORE resets all system 
settings to factory defaults and 
erases all files in internal flash 
memory. 

 

Interface is not 
communicating with the 
Cresnet network. 

Use Toolbox to poll the 
network. Verify Cresnet 
connection to the interface. 

 

 

Verify interface is in 
“CRESNET MODE” as defined 
in the “Interface Menu” on 
page 17. 

Interface is not 
responding to 
Cresnet. 

Incorrect network wiring. 

Touch the screen to remove 
the message and verify correct 
wiring to all connectors. 

 

Incorrect configuration 
parameters. 

Enter Setup and verify 
parameters. 

 

Interface Cresnet ID is 
not set to match the Net 
ID in the SIMPL 
program. 

Use Crestron Toolbox to poll 
the network. Verify that the 
Cresnet ID for the interface is 
properly set to match the Net 
ID in the SIMPL program. 

 

Interface Cresnet ID is 
not unique, two or more 
units share the same ID. 

Use Crestron Toolbox to poll 
the network and verify that 
each ID is used only once.