HP LaserJet 4345 Multifunction Printer Q3942A#ABH Prospecto

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Q3942A#ABH
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Primary applications
Enterprise printing and copy-center operations
Primary hardware
• HP LaserJet 4345mfp
• HP LaserJet 9050mfp
• HP Color LaserJet 4730mfp
HP Services
• HP Managed Print Services
Customer solution at a glance
medium size businesses. Based in Deerfield, Illinois,
United Stationers offers approximately 46,000
products from 550 manufacturers—and maintains
operations in Hong Kong and Mexico as well as the
United States. 
“Based on the criteria that drove the decision model
HP was perfect for us because the technology was
where we wanted it to be. Another big factor was the
service model; HP was willing to stand behind its
products. Cost was a big factor for us, and HP stood
out in cost efficiency.”          
David Haugh, Director of Strategic Procurement, United
Stationers
“The value we offer our customers is superior execution
of logistics services combined with innovative
marketing programs, this enables our customers to
deliver a unique and compelling value to their own
customers,” Haugh says. “HP did an excellent job of
understanding our needs and building a solution
around them.”
A rigorous formal process
Knowing that the headquarters move was the perfect
time to revamp the company’s print infrastructure,
United Stationers executives formulated two key
priorities. One, they wanted to support personnel
throughout the new building to do their jobs effectively
and efficiently. Two, they wanted the company’s
distribution centers—34 in the United States and
approximately 29 within other subsidiaries—able to
reliably print the forms and box labels that keep
product moving without delay to customers.  
“Any disruption to those two priorities is a disruption to
the organization and to customer service,” Haugh says. 
A third priority was to cut costs.
Keeping these objectives in mind, United Stationers
executives conducted a formal 16-week process that
included a rigorous vendor-selection review. HP was
identified as their “best-in-class partner.” 
“Based on the criteria that drove the decision model,
HP was perfect for us because the technology was
where we wanted it to be,” Haugh says. “Another big
factor was the service model; HP was willing to stand
behind its products. Cost was a big factor for us, and
HP stood out in cost efficiency.”
Preparing for a new print environment, United
Stationers took stock of its existing equipment—and
found more than 160 differing makes and models,
many lacking network connections.  
“The value we offer our customers is superior execution
of logistics services combined with innovative
marketing programs, this enables our customers to
deliver a unique and compelling value to their own
customers. HP did and excellent job of understanding
our needs and building a solution around them.”
David Haugh, Director of Strategic Procurement, United
Stationers
“There were a large number of devices out there, all of
which created this massive management and service
issue for our IT organization,” Haugh recalls. “The old
environment clearly was not optimizing our assets or
our associates’ time.”