Gateway E-9520T Manual De Usuario
CHAPTER 6: Troubleshooting
74
Hard drive
The hard drive cannot be accessed, or you receive a “General failure reading drive C” error
message
message
•
If a diskette is in the diskette drive, eject it and restart your server by pressing the reset
button.
button.
•
Restart your server by pressing the reset button.
•
Turn off your server, then remove all hard drives and push them in again to make sure the
drives are seated correctly. For instructions, see
drives are seated correctly. For instructions, see
•
If your server has been subjected to static electricity or physical shock, you may need to
reinstall the operating system.
reinstall the operating system.
You receive a “Non-system disk” or “disk error” error message
•
Eject the diskette from the diskette drive, then press E
NTER
.
•
Make sure that your hard drive has an active partition. For more information, see
You are having problems with a SATA drive
•
For normal SATA drives (not SATA RAID), check the BIOS setup utility to see if the BIOS has
recognized the drive.
recognized the drive.
•
Make sure that the power cable and SATA cables are attached securely to the drive cage.
•
If the drive is not detected, try a different SATA port.
•
Try swapping SATA cables between drives to determine if the cable is defective.
•
Try listening to the drive to determine if the drive is spinning up. If not, the drive may be
defective.
defective.
The master boot record is corrupted
•
In a Windows network operating system, repair the master boot record using FDISK.
To repair the master boot record:
•
At a DOS command prompt, type
fdisk/mbr, then press E
NTER
.
Internet
You cannot connect to the Internet
•
Make sure that your account with your Internet Service Provider (ISP) is set up correctly.
Contact your ISP technical support for help.
Contact your ISP technical support for help.
Keyboard
Liquid has been spilled into the keyboard
•
If you spilled liquid in the keyboard, turn off your server and unplug the keyboard. Clean
the keyboard and turn it upside down to drain it. Let the keyboard dry before using it again.
If the keyboard does not work after it dries, you may need to replace it. This type of damage
is not covered by your server’s warranty.
the keyboard and turn it upside down to drain it. Let the keyboard dry before using it again.
If the keyboard does not work after it dries, you may need to replace it. This type of damage
is not covered by your server’s warranty.
Memory
Memory errors were detected during server start up
•
Open your server and make sure that the memory modules are installed correctly. For
instructions, see
instructions, see
.
•
A memory module may be defective. If possible, try another memory module and see if the
error repeats.
error repeats.