CA Technologies R12.5 Manual De Usuario

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Appendix A: Troubleshooting 
 
The Agent for IBM Informix provides logs for examining backup activities and 
lets you to modify settings if you encounter any problems. 
This section contains the following topics: 
 
Help on Incomplete Job Information 
If the CA ARCserve Backup Job Status window displays an incomplete backup 
or restore job, you can get helpful information in any of the following ways: 
■ 
Activity Logs 
Monitor the activity logs XBSA.LOG, DBAIFMX.LOG, and DBABATCH.LOG 
for CA ARCserve Backup Agent for IBM Informix activity (located in the 
agent home directory) 
BAR_informix server name.LOG for ON-Bar activity (located in the 
Informix home directory) 
■ 
Debug mode  
Enable debug mode (only when instructed to do so by a CA Technical 
Support representative) to trace all agent activity found in these files: 
XBSA.TRC 
DBABATCH.TRC 
DBAIFMX.TRC 
■ 
Backup location 
Verify the backup location. 
 
Appendix A: Troubleshooting  35