CA Technologies R12.5 Manual De Usuario

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Problems and Solutions 
 
Problems and Solutions 
This section describes a few common problems that you might encounter. 
 
A backup job was reported as successful but nothing happens 
A backup job was reported as successful but nothing happens. 
Reason: 
The Informix server has problems and cannot handle the job. 
Action: 
Check the BAR_INFORMIX SERVER.LOG in the Informix home directory to see 
if ON-Bar has returned any error. 
 
Cannot find the Backup Agent home subdirectory \TAPEINFO from the CA 
ARCserve Backup Restore Manager Tree View 
Cannot find the Backup Agent home subdirectory \TAPEINFO from the 
CA ARCserve Backup Restore Manager Tree View. 
Reason: 
Your last backup job did not back up the agent home subdirectory \TAPEINFO. 
Tree View only shows the latest backup objects. 
Action: 
To restore Informix-related physical files (such as critical boot files, and 
XBSATAPE.TBL) use the CA ARCserve Backup Restore Manager Session View. 
 
Appendix A: Troubleshooting  37