Blue Coat Systems SG Appliance Manual De Usuario
Chapter 4: Diagnostics
47
3.
Enter the service-request number that you received from a Technical Support
representative into the
representative into the
Auto Send Service Request Number
field (the service-request
number is in the form xx-xxxxxxx or x-xxxxxxx).
4.
Click
Apply
to commit the changes to the SG appliance.
5.
(Optional) To clear the service-request number, clear the
Auto Send Service Request
Number
field and click
Apply
.
Related CLI Syntax to Send Service Information
To send service information automatically:
1.
To enable (or disable) the automatic service information feature, enter the following
commands at the
commands at the
(config)
command prompt:
SGOS#(config) diagnostics
SGOS#(config diagnostics) service-info
SGOS#(diagnostics service-info) auto {enable | disable}
SGOS#(diagnostics service-info) auto sr-number sr_number
2.
(Optional) To clear the service-request number, enter the following command:
SGOS#(diagnostics service-info) auto no sr-number
Managing the Bandwidth for Service Information
You can control the allocation of available bandwidth for sending service information.
Some service information items are large, and you might want to limit the bandwidth
used by the transfer. Changing to a new bandwidth management class does not affect
service information transfers already in progress. However, changing the details of the
bandwidth management class used for service information, such as changing the
minimum or maximum bandwidth settings, affects transfers already in progress if that
class was selected prior to initiating the transfer.
Some service information items are large, and you might want to limit the bandwidth
used by the transfer. Changing to a new bandwidth management class does not affect
service information transfers already in progress. However, changing the details of the
bandwidth management class used for service information, such as changing the
minimum or maximum bandwidth settings, affects transfers already in progress if that
class was selected prior to initiating the transfer.
To manage bandwidth for service information:
1.
Select
Maintenance > Service Information > Send Information > General
.
2.
To manage the bandwidth of automatic service information, select a bandwidth class
from the
from the
Service Information Bandwidth Class
drop-down menu.
3.
Click
Apply
to commit the changes to the SG appliance.
4.
(Optional) To disable the bandwidth-management of service information, select
none
from the
Service Information Bandwidth Class
drop-down menu; click
Apply
.
Related CLI Syntax to Manage Bandwidth for Service Information
SGOS#(diagnostics service-info) bandwidth-class bw_class_name
Note:
Before you can manage the bandwidth for the automatic service information
feature, you must first create an appropriate bandwidth-management class. Refer to
Volume 5: Advanced Networking for information about creating and configuring bandwidth
classes.
Volume 5: Advanced Networking for information about creating and configuring bandwidth
classes.