IBM 4365 Manual De Usuario
General
problems
v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
the
parts
listing
in
the
Problem
Determination
and
Service
Guide
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Symptom
Action
A
cover
lock
is
broken,
an
LED
is
not
working,
or
a
similar
problem
has
occurred.
If
the
part
is
a
CRU,
replace
it.
If
the
part
is
a
FRU,
the
part
must
be
replaced
by
a
trained
service
technician.
Hard
disk
drive
problems
v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
the
parts
listing
in
the
Problem
Determination
and
Service
Guide
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Symptom
Action
Not
all
drives
are
recognized
by
the
hard
disk
drive
diagnostic
test
(the
Fixed
Disk
test).
Remove
the
drive
indicated
on
the
diagnostic
tests;
then,
run
the
hard
disk
drive
diagnostic
test
again.
If
the
remaining
drives
are
recognized,
replace
the
drive
that
you
removed
with
a
new
one.
The
server
stops
responding
during
the
hard
disk
drive
diagnostic
test.
Remove
the
hard
disk
drive
that
was
being
tested
when
the
server
stopped
responding,
and
run
the
diagnostic
test
again.
If
the
hard
disk
drive
diagnostic
test
runs
successfully,
replace
the
drive
that
you
removed
with
a
new
one.
A
hard
disk
drive
was
not
detected
while
the
operating
system
was
being
started.
Reseat
all
hard
disk
drives
and
cables;
then,
run
the
hard
disk
drive
diagnostic
tests
again.
A
hard
disk
drive
passes
the
diagnostic
Fixed
Disk
Test
but
the
problem
remains.
Run
the
diagnostic
SCSI
Attached
Disk
Test.
Note:
Use
the
SCSI
Attached
Disk
test
for
drives
that
are
part
of
RAID
arrays.
Use
the
Fixed
Disk
Test
for
SATA
drives
that
are
not
part
of
RAID
arrays.
38
IBM
System
x3250
Types
4364
and
4365:
Installation
Guide