Black Box SW628A-R2 Manual De Usuario
39
CHAPTER 5: Troubleshooting
5.2.12 Y
OUR
V
IDEO IS
OK
IN
L
OW
-R
ESOLUTION
M
ODE
, B
UT
Y
OU
C
AN
’
T
G
ET
I
NTO
H
IGH
-
R
ESOLUTION
M
ODE
(PC CPU
S
O
NLY
)
A.
If you’re using XGA, you must use coaxial cables (see Section 4.1.3 and
Appendix B
).
B.
Check your video driver. It might not be set up correctly for your desired
resolution.
5.2.13 O
NE OR
B
OTH OF
Y
OUR
PC CPU
S
L
OCK
U
P
W
HEN
Y
OU
S
TART
W
INDOWS
3.
X
The usual cause of this problem is that the affected CPUs are set to load a Logitech
or other type of mouse driver when Windows starts up. Set the CPU to load the
generic Microsoft mouse driver instead.
or other type of mouse driver when Windows starts up. Set the CPU to load the
generic Microsoft mouse driver instead.
5.2.14 T
HE
S
WITCH
D
OESN
’
T
W
ORK WITH
Y
OUR
D
OCKING
S
TATION
The ServSwitch Jr. MP does not support most docking stations for portable
computers.
computers.
5.2.15 T
HE
S
WITCH
D
OESN
’
T
W
ORK WITH
Y
OUR
D
ONGLE
-P
ROTECTED
S
OFTWARE
The ServSwitch Jr. MP does not support most dongles (the devices required to be
inserted into the keyboard line by some software for copy protection).
inserted into the keyboard line by some software for copy protection).
5.2.16 T
HE
S
WITCH
D
OESN
’
T
W
ORK WITH
Y
OUR
IBM T
HINK
P
AD
The ServSwitch Jr. MP supports only “stream mode” (continuous) mouse data. It
doesn’t support the “prompt mode” (burst-on-request) method for handling
mouse data that some older IBM ThinkPad models use, regardless of whether the
ThinkPad is connected to the Switch directly or through a docking station (and see
Section 5.2.14
doesn’t support the “prompt mode” (burst-on-request) method for handling
mouse data that some older IBM ThinkPad models use, regardless of whether the
ThinkPad is connected to the Switch directly or through a docking station (and see
Section 5.2.14
).