Black Box SW628A-R2 Manual De Usuario

If you determine that your ServSwitch Jr. MP is malfunctioning, do not attempt to
alter or repair the unit. It contains no user-serviceable parts (and see the Caution
notice at the start of Chapter 5). Call Black Box Technical Support at 
724-746-5500.

Before you do, make a record of the history of the problem. We will be able to

provide more efficient and accurate assistance if you have a complete description,
including:

• the nature and duration of the problem;

• when the problem occurs;

• the components involved in the problem;

• any particular application that, when used, appears to create the problem or

make it worse; and

• the results of any testing you’ve already done.

If you need to transport or ship your ServSwitch Jr. MP:

• Package it carefully. We recommend that you use the original container.

• If you are shipping the Switch for repair, make sure you include the CPU

Cables you’re using with it. If you are returning the Switch, make sure you
include its power supply and manual. Before you ship, contact Black Box to get
a Return Authorization (RA) number.