Cisco Systems v1.0 Manual De Usuario
90 - 165 IP Telephony v1.0 Lab 5.1.4
Copyright
© 2005, Cisco Systems, Inc.
Lab 5.1.4 Configuring Call Transfer and Call Forward
Objective
• Transfer calls and set up call forwarding
Equipment Requirements
• Cisco CallManager Express (CME) capable router
• Inline power capable switch or non-inline power switch with power injectors
• Workstation with an Ethernet 10/100 NIC installed
• Two Cisco IP phones
• One analog phone
• Inline power capable switch or non-inline power switch with power injectors
• Workstation with an Ethernet 10/100 NIC installed
• Two Cisco IP phones
• One analog phone
This lab relies on labs 2.1.1, 2.1.2, 3.1.1, 4.1.1, 5.1.1, and 5.1.2 being successfully completed and
loaded.
In this lab the ACME.com Company currently has the system default of blind transfers and wishes to
change to consultative transfers system wide. Configure CallManager Express to use consultative
transfers. However, the ability to forward calls should be restricted and the user should not be able to
forward calls from the IP phones.
change to consultative transfers system wide. Configure CallManager Express to use consultative
transfers. However, the ability to forward calls should be restricted and the user should not be able to
forward calls from the IP phones.