Avaya 6 Manual De Usuario
Voicemail Pro Installation and Maintenance
Page 205
15-601063 Issue 22e (16 May 2010)
IP Office Release 6
Voicemail Pro Actions: Mailbox Actions
4.5.1 Get Mail
The Get Mail action allows access to the messages in the caller's mailbox or a specified mailbox. The caller then has
access to the standard mailbox features setup for that mailbox. If the extension is a trusted extension, the user does not
have to enter their mailbox number and code. See
have to enter their mailbox number and code. See
Creating a Trusted Location
.
For examples of the action being used in a call flow, see:
·
Using a Play Configuration Menu Action
.
·
Setting Up Callback
.
·
Changing the Language of Custom Prompts
.
·
Changing the Language of System Prompts
.
·
Enabling Access to Hunt Group Voicemail
.
·
Changing the Language Setting for a TTY Device
.
Settings
1. Click the
Mailbox Actions icon and select
Get Mail.
2. The
General
,
Entry Prompts
,
Reporting
and
Results
tabs are standard tabs available to all
actions.
3. The Specific tab is used to select either the caller's mailbox or mailbox option.
·
Caller's mailbox
The mailbox matching the start point of the call.
The mailbox matching the start point of the call.
·
Mailbox
Select or enter the name of the target mailbox. If ? is entered, Voicemail will prompt caller's to enter the
mailbox number required.
Select or enter the name of the target mailbox. If ? is entered, Voicemail will prompt caller's to enter the
mailbox number required.
·
Transfer target for distributed mode: Default = *17. Voicemail Pro 6.0+.
This option is required for Get Mail actions on voicemail servers acting as a distributed server. The value should
match a default voicemail collect short code (telephone number ?U) set within the IP Office configuration.
This option is required for Get Mail actions on voicemail servers acting as a distributed server. The value should
match a default voicemail collect short code (telephone number ?U) set within the IP Office configuration.
·
Provide Advanced Personal Options: Default = Off. Voicemail Pro 6.0+. Intuity mode only.
If selected, the user is able to access a number of additional options with the mailbox telephone user
interface.
If selected, the user is able to access a number of additional options with the mailbox telephone user
interface.
·
Voicemail on/off.
·
Voicemail email mode.
·
DND on/off.
·
Follow Me.
·
Forwarding.
·
Edit Voicemail.
·
Edit Callback Number.
·
Edit Mobile Twinning.
Results
The action can have the following results which can then be connected to further actions:
270
311
310
304
303
274
299
176
177
182
183