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 The Get Mail action allows access to the messages in the caller's mailbox or a specified mailbox. The caller then has

access to the standard mailbox features setup for that mailbox. If the extension is a trusted extension, the user does not
have to enter their mailbox number and code. See 

Creating a Trusted Location

.

For examples of the action being used in a call flow, see:

·

Using a Play Configuration Menu Action

.

·

Setting Up Callback

.

·

Changing the Language of Custom Prompts

.

·

Changing the Language of System Prompts

.

·

Enabling Access to Hunt Group Voicemail

.

·

Changing the Language Setting for a TTY Device

.

1. Click the 

 Mailbox Actions icon and select 

 Get Mail.

2. The 

, 

, 

 and 

 tabs are standard tabs available to all

actions.

3. The Specific tab is used to select either the caller's mailbox or mailbox option.

·

Caller's mailbox
The mailbox matching the start point of the call.

·

Mailbox 
Select or enter the name of the target mailbox. If ? is entered, Voicemail will prompt caller's to enter the
mailbox number required.

·

Transfer target for distributed mode: Default = *17. Voicemail Pro 6.0+. 
This option is required for Get Mail actions on voicemail servers acting as a distributed server. The value should
match a default voicemail collect short code (telephone number ?U) set within the IP Office configuration. 

·

Provide Advanced Personal Options: Default = Off. Voicemail Pro 6.0+. Intuity mode only. 
If selected, the user is able to access a number of additional options with the mailbox telephone user
interface. 

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·

·

·

·

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The action can have the following results which can then be connected to further actions: 

270

311

310

304

303

274

299

176

177

182

183