Cisco Systems 7690 Manual De Usuario
7-15
Cisco IP Phone Administration Guide for Cisco CallManager 3.2, Cisco IP Phones 7960/7940/7910
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Chapter 7 Troubleshooting the Cisco IP Phone
Resolving Startup Problems
Step 3
From the Cisco CallManager Administration choose System > Device Defaults.
Locate the Device Type field corresponding to the model IP Phone (IP Phone
7910, IP Phone 7960 or IP Phone 7940).
7910, IP Phone 7960 or IP Phone 7940).
Step 4
Enter the new device load in the Load Information field.
You can typically locate this information in the Read Me file distributed with the
software update.
software update.
•
Cisco IP Phone 7960/7940—begins with P003
•
Cisco IP Phone 7910—begins with P004
the device loads for each phone according to the read me file.
Step 5
Click Update.
Step 6
From Cisco CallManager Administration, choose System > CallManager
Group.
Group.
Step 7
From the Cisco CallManager Group list, choose the group you want to update.
Step 8
Click Reset Devices.
Resolving Startup Problems
After installing a Cisco IP Phone into your network and adding it to
Cisco CallManager, the phone should start up as described in
Cisco CallManager, the phone should start up as described in
. However, if the phone does not
appear to be starting up properly, these sections can help you resolve the problem:
•
•
•