Polycom IP 301 Manual De Usuario

21

•  As “No Display” above.

No Audio on Headset

Verify correct connections:

•  Ensure the headset is plugged into 

the jack marked Headset at the rear 
of the phone.

•  Ensure the headset amplifier (if 

present) is turned on and/or the 
volume is correctly adjusted.

•  Ensure the headset amplifier (if 

present) is turned on and/or the 
volume is correctly adjusted.

No Response from Feature Key 
Presses

Verify phone is in active state:

•  Make a call to the phone to check 

for inbound call display and ring-

ing as normal.  If successful, try to 
press feature keys within the call to 
access Directory or Buddy Status 
for example.

•  Press 

 followed by Status 

and Lines to confirm line is actively 

registered to the server.

•  Reboot the phone to attempt re-registration to the server.

Display shows “Network Link is 
Down”

Verify LAN cable is properly connected:

•  Check termination at the switch or 

hub (furthest end of the cable from 
the phone).

•  Check that the switch or hub is 

operational (flashing link/status 
lights) or contact your system 
administrator.

•  Press 

 followed by Status 

and Network.  Scroll down to verify 
LAN port is Active.