Polycom IP 301 Manuale Utente
21
• As “No Display” above.
No Audio on Headset
Verify correct connections:
• Ensure the headset is plugged into
the jack marked Headset at the rear
of the phone.
of the phone.
• Ensure the headset amplifier (if
present) is turned on and/or the
volume is correctly adjusted.
volume is correctly adjusted.
• Ensure the headset amplifier (if
present) is turned on and/or the
volume is correctly adjusted.
volume is correctly adjusted.
No Response from Feature Key
Presses
Presses
Verify phone is in active state:
• Make a call to the phone to check
for inbound call display and ring-
ing as normal. If successful, try to
press feature keys within the call to
access Directory or Buddy Status
for example.
press feature keys within the call to
access Directory or Buddy Status
for example.
• Press
Hold
Del
Sel
Conference
1
3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*
#
2
ABC
Hold
Del
Sel
Directories
Services
Call Lists
Buddy Status
My Status
Redial
Menu
Messages
Do Not Disturb
ABC
2
1
DEF
3
5
4
MNO
JKL
GHI
6
TUV
8
7
WXYZ
9
OPER
PQRS
0
followed by Status
and Lines to confirm line is actively
registered to the server.
• Reboot the phone to attempt re-registration to the server.
Display shows “Network Link is
Down”
Down”
Verify LAN cable is properly connected:
• Check termination at the switch or
hub (furthest end of the cable from
the phone).
the phone).
• Check that the switch or hub is
operational (flashing link/status
lights) or contact your system
administrator.
lights) or contact your system
administrator.
• Press
Hold
Del
Sel
Conference
1
3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*
#
2
ABC
Hold
Del
Sel
Directories
Services
Call Lists
Buddy Status
My Status
Redial
Menu
Messages
Do Not Disturb
ABC
2
1
DEF
3
5
4
MNO
JKL
GHI
6
TUV
8
7
WXYZ
9
OPER
PQRS
0
followed by Status
and Network. Scroll down to verify
LAN port is Active.
LAN port is Active.