Avaya CCM3.1 Manuales de usuario

Tabla de contenidos

• Introduction

  3
  • General

    3
  • INDeX Call Center View Alarm Reporter

    4
  • INDeX Taskbar

    4
• INDeX CCV Alarm Reporter

  5
  • General

    5
    • Starting the CCV Alarm Reporter

      5
      • Select Profile

        5
• Administering Alarm Reporter

  6
  • Configuration Pane

    6
    • Days Tab

      6
    • Device Types Tab

      6
    • Alarm States Tab

      6
    • Alarm Levels

      6
  • Dn List Pane

    7
    • Sort Dn List

      7
    • Refresh Dn List

      7
  • Report Pane

    8
    • Select a Report

      8
      • Breakdown Report

        8
      • Summary Report

        8
    • Sort Reports

      9
    • Refresh Report

      9
    • Preview/Print Report

      9
• Appendix

  10
  • Toolbar Commands

    10
  • Menu Options

    11
    • File Menu

      11
    • Options Menu

      11
    • Setup Menu

      11
    • Report Menu

      11
• Index

  13