Manual De UsuarioTabla de contenidosCareGard1Installation Instructions1Contents3About this Manual6Special Installation Requirements6ETL Listed Installations6Basic System6Digital Alarm Communicator System (UL 1635)6Home Health Care Signaling Equipment (UL 1637)6Central Station Reporting6System Components7Figure 1. Front of the CareGard Panel7Control Panel7Multi-Purpose Panic7Optional Components7Setting up the System81. Locating the panel82. Plugging in the phone line83. Plugging in the power84. Powering up the system85. Adjusting the speaker volume8Locating the Panel8Plugging in the Phone Line8Line Seizure81. Plug the smaller end of the included phone cord into a phone jack in the home.82. Plug the larger end into the LINE jack on the back of the panel.83. Plug additional devices such as phones and answering machines to the PHONE jack on the back of the panel.8No Line Seizure8Figure 2. Connecting the CareGard System to the Phone Line9Plugging in the Power9Important ! Make sure the outlet is not controlled by a switch or part of a ground fault interrupt circuit (GFIC).9Powering up the System9Adjusting the Speaker Volume9Basic Operation9To activate a portable panic sensor:9To activate the panel Call button:9Note There may be a slight delay between the time the button is pressed and when the panel announces it is con tacting the station.101. Press the Call button.102. The system announces “Contacting emergency phone number, please remain calm, or press Status to cancel.”101. Press the Call button once. The panel announces “Press call again for Emergency call, or press Status to cancel.”102. Press the Call button again to initiate an emergency call or press Status to cancel the call.10After initiating a call the panel will...10Note This message will be repeated every 60 seconds until contact is made with the central station or there is a communication failure. The panel will try each pro grammed phone number 8 times. If the panel fails to make contact it will go in...10Programming101. Enter Program Mode102. Set the Clock103. Change Access Codes104. Program Options10Access Codes10Master Access Code10Utility Access Code 1 (Dealer Code)10Utility Access Code 2 (Installer Code)10Entering Program Mode111. Open the panel cover by lifting on the tab at the top of the panel.11Figure 3. Cover Tab Location112. Enter Utility Access Code 1 or 2 using the num bered keys.11Setting the Clock11Note Do not remove panel power while in program mode. Pro gramming changes are saved only when exiting pro gram mode (closing the cover).111. Press Clock Set from the Start Menu. (The system will announce the programmed time and say “To change, press Hours and Minutes, then press Done.”)112. Press the Hours + and - buttons and listen to the voice prompts. Stop when panel voice announces the correct hour.113. Press the Minutes + and - buttons and listen to the voice prompts. Stop when the panel announces the correct minutes.114. Press Done. The panel announces the set time.11Changing an Access Code111. Enter Program Mode.112. Verify the Access Code Length (Option 28).113. Press the Add button from the Start Menu.114. Press the Access Code button until you hear the name of the Access Code you want to change.115. Press the Done button to select the Access Code.116. Using the numbered keys, enter the new access code. The panel will repeat the Access Code after the last digit is entered.11Figure 4. Programming Overlay11Programming Options12Note Although the panel voice prompts you through pro gramming, it is not neces sary to wait for the complete message before pressing the next button in the pro gramming sequence.12Table 1: Numbered Options Settings12Option 1: Panel Voice13Range = On/Off (Default = On)131. Press Add or Delete.132. Press Option #.133. Press 0, then 1.134. Press Done.13Option 2: Account Number14Range = 0-9, A-F (Default = 00000)141. Press Add.142. Press Option #.143. Press 0, then 2.144. Enter the Account Number.145. Press Done.14Option 3: Primary Phone Number14Range = 26 Digits (Default = Off)141. Press Add.142. Press Option #.143. Press 0, then 3.144. Enter the Number using the numbered but tons and the Add, Delete, and Test buttons as necessary.145. Press Done.14Option 4: Secondary Phone Number14Range = 26 Digits (Default = Off)141. Press Add.142. Press Option #.143. Press 0, then 4.144. Enter the Number using the numbered but tons and the Add, Delete, and Test buttons as necessary.145. Press Done.14Option 5: Numeric Pager/Voice Event Notification Phone Number14Range = 26 Digits (Default = Off)141. Press Add.142. Press Option #.143. Press 0, then 5.144. Enter the Number using the numbered but tons and the Add, Delete, and Test buttons as necessary.145. Press Done.14Option 6: Call Waiting14Range = 26 Digits (Default = Off)141. Press Add.142. Press Option #.143. Press 0, then 6.144. Enter the Call Waiting code using the num bered buttons.145. Press Done.14Option 7: Downloader Phone Number15Range = 26 Digits (Default = Off)151. Press Add.152. Press Option #.153. Press 0, then 7.154. Enter the Number using the numbered but tons.155. Press Done.15Option 8: Phone Lock15Range = On/Off (Default = Off)151. Press Add or Delete.152. Press Option #.153. Press 0, then 8.154. Press Done.15Option 9: Downloader Code15Range = 00000-99999 (Default = 12345)151. Press Add.152. Press Option #.153. Press 0, then 9.154. Enter a Downloader Code using the num bered buttons.155. Press Done.15Option 10: Phone Mod 115Range = 0-3 (Default = 0)151. Press Add.152. Press Option #.153. Press 1, then 0.154. Enter a Phone Mod 1 using the numbered buttons.155. Press Done.15Table 2: Phone Mod 1 Settings15Option 11: Phone Mod 216Range = 00-10 (Default = 00)161. Press Add.162. Press Option #.163. Press 1, then 1 again.164. Enter a Phone Mod 2 using the numbered buttons.165. Press Done.16Table 3: Phone Mod 2 Settings16Option 12: Numeric Pager/Voice Event Notification Phone Mod 316Range = 08-10 (Default = 10)161. Press Add.162. Press Option #.163. Press 1, then 2.164. Enter a Phone Mod 3 setting using the num bered buttons.165. Press Done.16Table 4: Phone Mod 3 Settings16Option 13: DTMF Dialing17Range = On/Off (Default = On)171. Press Add or Delete.172. Press Option #.173. Press 1, then 3.174. Press Done.17Option 14: Auto Phone Test17Range = Off, 001-254 days (Default = Off)171. Press Add.172. Press Option #.173. Press 1, then 4.174. Enter the desired Auto Phone Test days using the numbered buttons.175. Press Done.17Option 15: RF Timeout17Range = 02-24 hours (Default = 12 hours)171. Press Add.172. Press Option #.173. Press 1, then 4.174. Enter the desired Auto Phone Test days using the numbered buttons.175. Press Done.17Option 16: Manual Phone Test17Range = On/Off (Default = On)171. Press Add or Delete.172. Press Option #.173. Press 1, then 6.174. Press Done.17Option 17: AC Power Failure Report17Range = Off, 0-254 Min (Default = 60 Min)171. Press Add.172. Press Option #.173. Press 1, then 7.174. Enter the desired AC Power Failure Report Time in minutes using the numbered but tons.175. Press Done.17Option 18: CPU Low Battery Report18Range = On/Off (Default = On)181. Press Add or Delete.182. Press Option #.183. Press 1, then 8.184. Press Done.18Option 19: Fail to Communicate18Range = On/Off (Default = On)181. Press Add or Delete.182. Press Option #.183. Press 1, then 8.184. Press Done.18Option 20: Ring/Hang/Ring18Range = On/Off (Default = 1)181. Call the panel location.182. Let the Phone ring once, then hang up.183. Wait at least 10 seconds but not more than 40, then call the panel location again. The panel should answer on the first ring.181. Press Add.182. Press Option #.183. Press 2, then 0.184. Enter a Ring/Hang/Ring setting using the numbered buttons.185. Press Done.18Table 5: Ring/Hang/Ring Settings18Option 21: Call Button Enable19Range = 1, 2, Off (Default = 1)191. Press Add.192. Press Option #.193. Press 2, then 1.194. Enter a Call Button Enable setting using the numbered buttons.195. Press Done.19Option 22: Downloader Enable19Range = On/Off (Default = On)191. Press Add or Delete.192. Press Option #.193. Press 2, then 2 again.194. Press Done.19Option 23: 300 Baud19Range = On/Off (Default = On)191. Press Add or Delete.192. Press Option #.193. Press 2, then 3.194. Press Done.19Option 24: Audio Verification19Range = On/Off (Default = On)191. Press Add or Delete.192. Press Option #.193. Press 2, then 4.194. Press Done.19Option 25: Trouble Beeps19Range = On/Off (Default = Off)191. Press Add or Delete.192. Press Option #.193. Press 2, then 5.194. Press Done.19Option 26: AVM Mode19Range = On/Off (Default = Off)191. Press Add or Delete.192. Press Option #.193. Press 2, then 6.194. Press Done.19Option 27: RF Jam Detect20Range = On/Off (Default = Off)201. Press Add or Delete.202. Press Option #.203. Press 2, then 7.204. Press Done.20Option 28: Access Code Length20Range = 3-6 (Default = 4)201. Press Add.202. Press Option #.203. Press 2, then 8.204. Enter the desired Access Code Length using the numbered buttons.205. Press Done.20Table 6: Access Code Length Defaults20Option 29: RF Phone Answer20Range = On/Off (Default = On)20Important ! The phone must be hung up by pressing the panic button. If the phone is not hung up the phone line may be held (unavailable) for up to 30 minutes.201. Press Add or Delete.202. Press Option #.203. Press 2, then 9.204. Press Done.20Option 30: Demo Mode21Range = On/Off (Default = Off)211. Press Add or Delete.212. Press Option #.213. Press 3, then 0.214. Press Done.21Option 31: Programming Report21Range = On/Off (Default = Off)211. Press Add or Delete.212. Press Option #.213. Press 3, then 1.214. Press Done.21Option 32: Supervisory Time21Range = any time (Default = 12:00 a.m.)211. Press Add.212. Press Option #.213. Press 3, then 2.214. Enter the desired Supervisory Time using the Hours and Minutes buttons.215. Press Done.21Option 33: Modem Sensitivity21Range = On/Off (Default = Off)211. Press Add or Delete.212. Press Option #.213. Press 3, then 3 again.214. Press Done.21Option 34: VOX Mic Gain21Range = 01-64 (Default = 14)211. Press Add.212. Press Option #.213. Press 3, then 4.214. Enter the desired VOX Mic Gain using the numbered buttons.215. Press Done.21Option 35: VOX Gain Range21Range = 01-64 (Default = 20)211. Press Add.212. Press Option #.213. Press 3, then 5.214. Enter the desired VOX Gain Range using the numbered buttons.215. Press Done.21Option 36: Manual Mic Gain22Range = 01-64 (Default = 64)221. Press Add.222. Press Option #.223. Press 3, then 6.224. Enter the desired Manual Mic Gain using the numbered buttons.225. Press Done.22Option 37: VOX Receiver Gain22Range = 01-10 (Default = 6)221. Press Add.222. Press Option #.223. Press 3, then 7.224. Enter the desired VOX Receiver Gain using the numbered buttons.225. Press Done.22Option 38: Alarm Cancel Timeout22Range = (Off), 003-254 Min (Default = 005)221. Press Add.222. Press Option #.223. Press 3, then 8.224. Enter the desired Alarm Cancel Timeout using the numbered buttons.225. Press Done.22Option 39: No Audio on Alarm Cancel22Range = On/Off (Default = Off)221. Press Add.222. Press Option #.223. Press 3, then 9.224. Press Done.22Option 40: Report Medication Failures at Supervisory Time22Range = On/Off (Default = Off)221. Press Add.222. Press Option #.223. Press 4, then 0.224. Press Done.22Option 41: Activity Check22Range = 02-48 Hours (Default = Off)221. Press Add.222. Press Option #.223. Press 4, then 1.224. Enter the desired No Activity Hours using the numbered buttons.225. Press Done.22Option 42: Siren Time Out23Range = 002-254 Min (Default = 004)231. Press Add.232. Press Option #.233. Press 4, then 2.234. Enter the desired Siren Time Out using the numbered buttons.235. Press Done.23Option 43: House Code23Range = A-P (Default = A)23Important ! To use X10 modules with the CareGard panel you must replace the factory trans former with the special X10 transformer (60-972). Complete Installation Instruc tions are included with the transformer.231. Press Add.232. Press Option #.233. Press 4, then 3.234. Enter the desired House Code using the 9 button. Each press of the 9 button will advance the House Code 1 letter.235. Press Done.23Exiting Programming Mode23Important ! Wait at least 5 seconds before shutting off the CareGard panel after reattaching the cover. This gives the system time to save the programming changes.23Resetting Memory to Defaults23Note If Option 8: Phone Lock is on, Options 3, 4, 6-11 and Utility Access Code 1 will not reset to their defaults. It will be necessary to reset the clock after resetting memory.231. Turn the ON/OFF switch on the back of the panel to OFF.232. Open the panel cover.233. While pressing the Done, 0, and Test buttons turn the ON/OFF switch to ON. Hold the but tons until the panel announces “Hello, system X OK.”234. Release the buttons.23Activity Check23Using CareGard with Activity Check Set23Home and Away24Medication Reminders24Setting up Medication Reminders241. Press the Menu button on the back of the panel until it announces “Medication Reminder, press Status to select.”242. Press the Status button on the front of the panel. The panel announces “Medication reminder one time is off, press Power to change.”243. Press the Power button until you hear the correct time for the medication reminder. The time starts at 6:00 a.m. and cycles through every half hour.244. Repeat steps 2-3 for each reminder that needs to be set.241. Repeatedly press the Menu button on the back of the panel until it announces “Medication Reminder, press Status to select.”242. Press the Status button on the front of the panel repeatedly until you hear the Medication Reminder you need to turn off. The panel will announce the number and time of each Medi cation Reminder.243. After the panel has announced the Medication Reminder you want to shut off, press the vol ume button and the panel will announce the number of the Medication Reminder and off.24Acknowledging Medication Reminders24Home and Away25Adding/ Replacing Sensors25Supervised vs. Not Supervised25To Add or Replace a Sensor using the Menu Button on the back of the Panel25Important ! It is necessary to move quickly between the steps when adding sensors. Read these steps carefully before attempting to add a sensor. You may have as little as 5 seconds to move between steps.25Table 7: Programming Sensors25To Add or Replace a Sensor using the Programming Buttons under the Panel Cover27Note The sensor number can be changed during program mode by pressing the num bered keys after pressing the sensor button. Sensors can be numbered 01 to 24. Be sure to enter 0 before the number for sensor numbers 1 to 9. The sensor number can...271. Open the front cover.272. Enter the Utility 1 or Utility 2 Access Code.273. Press the Add button from the Start menu. The panel announces “Select from Main Menu.”274. Press Sensor from the Main Menu. The panel will announce “Press button on sensor X.” X is the next available sensor number. If 24 sensors are already programmed into the panel the panel says “Invalid. Twenty-four sen sors already programmed.”275. Trip the sensor. See Table 8 for descriptions of how to trip each type of sensor. The panel will announce “Press status to accept sensor.” DO NOT press Status at this time. Move on to Step 6.276. If necessary, change the Sensor name by pressing the Option # button. See Table 8 for Sensor Type Options.277. Press the Done button to program the sensor. The system will announce the sensor name, type and number.27Table 8: Programming Sensors27Deleting Sensors281. Open the front cover.282. Enter the Utility 1 or Utility 2 Access Code.283. Press the Delete button. The panel announces “Select from Main Menu.”284. Press Sensor from the Main Menu. The panel says “Sensor X panic. Press Sensor again for next sensor or done to delete.”285. Press the Sensor button until the panel announces the number of the sensor you wish to delete.286. Press the Done button to delete the sensor.281. With the front cover closed, press the Menu button on the back of the panel until the panel announces “Delete all sensors. Press status to delete all sensors.”282. Press the Status button on the front of the panel to delete all sensors. The panel says “All sen sors deleted.”28System Monitoring28AC Power281. The panel Power light turns off.282. After 4 minutes, a non-reporting AC fail report will be placed in the event buffer.28Note If Status is pressed during an AC power failure the sys tem will announce “AC power failure” and the sys tem will stop beeping for 4 hours.283. If Option 25: Trouble Beeps is enabled, six trouble beeps will sound once a minute.284. After the AC Power Failure Report time (Option 17) expires, the panel reports an AC power failure message to the central station.281. The panel sends a AC power restoral message to the central station if an AC failure message was sent. If an AC failure message was not sent, the panel places the AC restoral message in the event buffer as a non-reporting event.282. The Power light turns on (or blinks).283. Trouble beeps stop.284. If the power has been removed for a while the panel may indicate it has a low battery. The message will stop when the battery is recharged.28Backup Battery281. The panel sends a CPU low battery report to the central station if Option 18: CPU Low Bat tery is enabled.28Note If Status is pressed during a CPU low battery, the system will announce “Time is x:xx, system low battery” and the panel will stop beeping for 4 hours.282. If Option 25: Trouble Beeps is enabled, six trouble beeps will sound once a minute.28Replacing the Backup Battery291. Turn the ON/OFF switch on the back of the panel to OFF.292. Remove the panel cover by lifting on the tab at the top of the panel.293. Loosen the speak screws. This makes removing the battery easier.294. Remove the battery cover screw and cover. (See Figure 3)29Figure 5. Replacing the backup battery29Note Lifting the panel and tilting it toward yourself should aid in the removal of the battery.295. Remove the old battery.296. Disconnect the cables from the old battery and connect them to the new one.297. Install the new battery, positioning it under the edge of the speaker.298. Carefully place the connecting wires above the speaker.299. Tighten the speaker screws.2910. Replace the battery cover.2911. Replace and tighten the cover screw.2912. Replace the panel cover.29Sensor Low Battery29Note If Status is pressed during a sensor low battery, the sys tem announces “Time is x:xx, sensor X panic, low battery” and the panel will stop beeping for 4 hours.291. The panel sends a Sensor Low Battery report to the central station.292. The Status light turns on.293. If Option 25: Trouble Beeps is enabled, six trouble beeps will sound once a minute.29Sensor Supervisory Failure291. The panel sends a Sensor Supervisory Failure report to the central station.292. The Status light turns on.293. If Option 25: Trouble Beeps is enabled, six trouble beeps will sound once a minute.29Automatic Phone Test301. The Status light turns on.302. If Option 25: Trouble Beeps is enabled, six trouble beeps will sound once a minute.30Sensor Testing30Note Pressing the Menu button cycles through 5 functions; Phone Test, Sensor Test, Medication Reminder, Add Sensor and Delete all Sen sors. The panel will announce the current func tion each time the button is pressed.301. Press the Menu button on the back of the panel until the panel announces “Sensor test. Press Status to select.”302. Press the Status button on the front of the panel to start a sensor test. The panel announces “Sensor test is on, test sensor 1.”303. Trip a sensor according to the instructions for that sensor or as described in Table 8.304. The system will continue to prompt for sensors that have not yet been tested. When all the sensors have been tested the panel will announce, “Sensor test complete, press status.”30Note The panel will prompt for each sensor in the order they were programmed. If there are no sensors pro grammed the panel says “Function not available.”305. Press Status. The panel says “Sensor test OK.”30Phone Communication Testing30Important ! The phone line must be plugged in for phone tests to be completed successfully.30Phone Test30Note If you don’t get the phone test option, verify a phone number (Options 3, 4, 5) is programmed and Manual Phone Test (Option 16) is on.301. Press the Menu button on the back of the panel once. The panel announces “Phone test. Press Status to select.”302. Press the Status button on the front of the panel. The panel says “Phone test is on” once a minute while the phone test is being completed.303. If all phone numbers are dialed successfully the panel says “Phone test OK.” If any phone number is not dialed successfully the panel says “System phone communications failure.” The panel will attempt each phone number 8 times.30Central Station Communication301. Call the central station and tell the operator you will be testing the system. If there are voice event notification or pager numbers programmed notify them also.302. Test each of the panic buttons to verify they are working correctly.303. When you finish testing the system, call the central station to verify that the alarms were received.30Pager Communication311. Call the central station and tell the operator you will be testing the system. If there are voice event notification or pager numbers programmed notify them also.312. Verify the pager is on.313. Test each of the panic buttons to verify they are signaling the pager correctly. (See Table 9.)31Table 9: Pager Reporting Message31Voice Event Notification311. Contact the central monitoring station to inform them you are testing the system and not to dispatch help.312. At the system site, activate a portable panic or press the system Call button.31Note After the panel has announced the alarms it says “Press star for alarm” again. To hear the alarms again press *. To end the call go to step 5.313. At the calling location, pick up the phone after it starts ringing. You should hear the panel voice announce “Press star for alarm.”314. Press the * button on the phone and the panel voice announces “Time is x:xx, sensor xx panic alarm.” If the * button is not pressed and the call is ended the panel will call back 8 times.31Note You must terminate the call by pressing #. Otherwise the panel may not disconnect from the phone line for up to 2 minutes.315. After listening to the alarm information and/or having a 2-way conversation, press # to termi nate the call.316. At the system site, press the Status button to clear the status message. The panel will announce the time and the type of alarm.31Remote Phone Operation31Table 10: Remote Phone Operation32Troubleshooting33Table 11: Troubleshooting Guide33Index34Numerics34A34B34C34D34F34G34I34L34M34N34O34P34R34S34T34V34W34Tamaño: 1 MBPáginas: 34Language: EnglishManuales abiertas