Microsoft MP C3500 Manuel D’Utilisation

19

This chapter explains likely causes of and possible solutions for copier function
problems.

This section explains the machine's main messages. If other messages appear,
follow the instructions they contain.

❒ For messages that are not listed here, see p.9 “When You Have Problems Op-

Cannot detect 

original size.

Improper original is 
placed. 

Select paper manually, not in Auto Pa-
per Select mode, and do not use Auto 
Reduce/Enlarge function. See “Sizes 
difficult to detect”, Copy/Document 
Server Reference.

Cannot detect 

original size.

Improper original is 
placed. 

Place the original on the exposure glass. 
See “Placing Originals on the Exposure 
Glass” and “Sizes difficult to detect”, 
Copy/Document Server Reference.

Cannot detect 

original size.

Original is not placed.

Place your originals.

Check original 

orientation.

Original is not placed in a 
proper orientation.

Change the orientation of the original.

Check paper size.

Improper paper size is 
set.

If you press the {Start} key, copy will 
start onto the selected paper.

Rotate Sort is 

not available 

with this paper 

size.

A size of paper for which 
Rotate Sort is not avail-
able is selected.

Select the proper paper size. See “Sort”, 
Copy/Document Server Reference.

Duplex is not 

available with 

this paper size.

A paper size not available 
in Duplex mode has been 
selected.

The following paper sizes are available 
for Duplex mode: A3L, B4L, A4KL, 
B5KL, A5K, 11”×17”L, Legal 
(8

1

/

2

”×14”)L, 8

1

/

4

”×14”L, Letter 

(8

1

/

2

”×11”)KL, Executive 

(7

1

/

4

”×10

1

/

2

”)KL, F/GL (8”×13”)L, 

Foolscap (8”×13”)L, Folio 
(8

1

/

4

”×13”)L, 11”×15”L, 10”×14”L, 

8”×10”L, 8KL, 16KKL. Select one of 
these sizes.