Hitachi JU-1000 Manuel D’Utilisation
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General Troubleshooting
The following is a brief list of Troubleshooting procedures in the case of problems during normal and
routine operation.
TROUBLE:
The RU’s connected to the JU-1000 suddenly stopped working but have power.
ACTION:
Check and assure that the IP Network Software is up and running.
TROUBLE:
The RU’s connected to the JU-1000 stopped working and all lamps are
extinguished.
extinguished.
ACTION:
Check the JU-1000 front panel POWER SWITCH. It should be lit and in the ON
position.
position.
Check the EXTERNAL power supply that feeds 12VDC to the JU-1000. It should
be ON and its power switch illuminated. Check AC mains and replace AC LINE
FUSE if necessary.
be ON and its power switch illuminated. Check AC mains and replace AC LINE
FUSE if necessary.
TROUBLE:
One of the RU
’s connected to the JU-1000 does not work.
ACTION:
Check to see if it is in OFFLINE mode.
Check to see if there is an ERROR light on.
Check to see if the camera head has control (camera TAKEN mode).
Troubleshooting items during the change of IP address on the CU-HD1000-S5
TROUBLE:
The CU-HD1000-S5 does not show in the [DeviceInstaller] program right pane.
ACTION:
Check the CCU presence u
sing “LAN Cross Cable” connected directly to the PC.
Check that the CCU Power is ON.
Check the SUBNET MASK of the CCU and make sure it is the same as the PC
’s.
TROUBLE:
The CCU forgets its IP address after setting or power cycle.
ACTION:
Need to set the ARP (Address Resolution Protocol) of MAC Address/ IP Address in
the CCU (CU-HD1000-S5). (See the X-Port operation manual)
the CCU (CU-HD1000-S5). (See the X-Port operation manual)
Troubleshooting items in the IP Control Screen
TROUBLE:
The CCU side ERR light is illuminated Red.
ACTION:
Check to see if there is power supplied to the CCU.
Check to see if the network cable of the CCU is connected?
Check to see if the IP Address of the CCU is correctly set?
Refer to XX and XX
Check to see if the network cable of the CCU is connected?
Check to see if the IP Address of the CCU is correctly set?
Refer to XX and XX
TROUBLE:
The RU side ERR is illuminated Red.
ACTION:
Check to see that there is a power supply connected to the JU-1000?
Refer to 7-6（5）
Check to see if the RU cable connected?
Check the setting of the port number on the Setting screen that corresponds to the
PC recognizes corresponding.
Refer to 7-6（5）
Check to see if the RU cable connected?
Check the setting of the port number on the Setting screen that corresponds to the
PC recognizes corresponding.
TROUBLE:
The RU operation doesn't react and ERR is unlit.
ACTION:
Check the USB cable between PC<>JU-1000 so that it is connected.
TROUBLE:
The screen of IP Control System is not displayed
ACTION:
Do not minimize it to the Windows Task Bar. Keep program running on top.