AT&T 3 Manuel D’Utilisation

Touch-Tone Gate

System Administration Menu

[ 

 ] Automated Attendant

[ 

 ] Touch-Tone Gate

[ 

 ] Deactivate

[ 

 ] Activate

Programmable by

System Administrator

Factory Setting

Touch-Tone Gate

Off

Mail System Planning Form

A caller’s response to the Touch-Tone Gate allows the system to know whether
or not the caller is calling from a touch-tone telephone. If the Touch-Tone Gate is
On, callers who do not respond to the Touch-Tone Gate are assumed to have a

rotary telephone.

The Touch-Tone Gate can be used in both monolingual and bilingual modes of

operation. If the system is in bilingual mode, the Touch-Tone Gate also enables
callers to choose the language in which they want to hear the prompts played.
The default Touch-Tone Gate setting is Off.

If the Touch Tone Gate is On, Automated Attendant Service answers calls and

plays the Day or Night Touch-Tone Gate Greeting:

■

When the mail system is in monolingual mode, the Touch-Tone Gate
Greeting must prompt the caller to press [ 

 ] to indicate that the call is

being made from a touch-tone telephone. If the caller presses [ 

 ], the

Automated Attendant Main Menu plays. If the caller does not press [ 

 ]

within four seconds, the call is handled as determined by the Dial
0/Timeout Action setting for the Day or Night Main Menu:

— Transfer to the Call Answer Service Operator

— Transfer to the General Mailbox

— Disconnect

— Transfer to a designated extension

Touch-Tone Gate