Quadra-Fire CB1200-B Manuel D’Utilisation

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September 1, 2008

7014-082D

Page  25

With proper installation, operation, and maintenance your appliance will provide years 

of  trouble-free  service.  If  you  do  experience  a  problem,  this  troubleshooting  guide 

will assist a qualified service person in the diagnosis of a problem and the corrective 

action to be taken. This troubleshooting guide can only be used by a qualified service 

technician.

Plug in appliance - No 

response.

No current to outlet.
.7 amp fuse defective.
# snap disc tripped or defective.
Control box defective.

Check circuit breaker at service panel.
Replace fuse.
Reset or replace snap disc.
Replace control box.

Call light on.  No fire.

No fuel in firepot.

Out of fuel.
#2 snap disc may be defective.
Vacuum switch not closing, no vacuum.

Control box defective.

Check hopper.  Fill with fuel.
Replace snap disc.
Check exhaust blower is plugged in and 

operating.

Check vacuum switch is plugged in.

Check vacuum hose is in good condition, 

clear and connected at both ends.

Check thermocouple is in good condition 

and plugged in properly.

Make sure venting system is clean.

Make sure front door is closed.
Replace control box.

Call light on.  No fire.

Partially burned fuel in 

firepot.

Firepot clean-out plate not closed.

Firepot is dirty (missed ignition).

Check that firepot clean-out plate is fully 

closed.
Clean firepot.  Make sure there is no clinker 

in the firepot.
Clinkers may have to be broken up with 

firepot scraper tool or other means.

Call light on.  No fire.

Unburned pellets in 

firepot.

Firepot clean-out plate not closed.

Firepot is dirty.

Ignition hole blocked.

Igniter not working.

Control box defective.

Check that firepot clean-out plate is fully 

closed.
Clean firepot.  Make sure there is not a 

clinker in the firepot.  Clinkers may have to 

be pushed out of firepot with firepot scraper 

tool or other means.
Scrape with solid piece of wire.

Remove ash drawer to see if igniter is 

glowing red on start-up.

Check igniter wires for good connection.

Replace igniter using 1/4 inch male /female 

spade connectors.

Replace control box.

Slow or smoky start-up. Firepot clean-out plate not closed.

Firepot is dirty.

Excessive amount of fuel at start-up.

Check that firepot clean-out is fully closed.
Clean firepot.  Make sure there is not a 

clinker in the firepot.  Clinkers may have to 

pushed out of firepot with firepot scraper 

tool or other means.
Reduce feed rate using feed rate adjust-

ment control rod located inside hopper.