Ricoh MP 2500 Manuel D’Utilisation

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The Scanner Function
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6
When a Message Is Displayed
This section describes likely causes of and possible solutions for error messages
that may appear on the machine's display panel and the Client Computer.
When a message is displayed on the client computer
This section describes likely causes of and possible solutions for the main error
messages displayed on the client computer when using the TWAIN driver.
Important
❒ If an error message that is not included in this section appears, turn off the
main power switch of the machine, and then turn it on again. For details
about how to turn off the main power switch, see “Turning On the Main Pow-
er”, About This Machine.
Message
Cause
Solution
Clear Misfeed(s) in 
ADF.
A paper misfeed has occurred 
inside the ARDF.
Remove jammed originals, 
and place them again.
After removing the misfed pa-
per, proceed with scanning. 
Check whether the originals 
are suitable to be scanned by 
the machine.
The name is already 
in use. Check the 
registered names.
You tried to register a name 
that is already in use. 
Use another name.
Cannot detect the 
paper size of the 
original. Specify 
the scanning size.
The set original was misaligned. • Place the original correctly.
• Specify the scan size.
• When placing an original 
directly on the exposure 
glass, the lifting/lowering 
action of the ARDF trig-
gers the automatic original 
size detection process. Lift 
the ARDF by more than 30 
degrees.
Cannot add any more 
scanning mode.
The maximum number of reg-
isterable scanning modes has 
been exceeded.
The maximum number of 
scanning modes that can be 
stored is 99. Delete unneeded 
scanning modes.
Cannot specify any 
more scanning area.
The maximum number of reg-
isterable scanning areas has 
been exceeded.
The maximum number of 
scanning areas that can be 
stored is 99. Delete unneeded 
scanning areas.
Please call your 
service representa-
tive.
An unrecoverable error has 
occurred in the machine.
Contact your service repre-
sentative.