DELL C3765dnf Mode D'Emploi

Troubleshooting Guide

When you call for printer service, be prepared to describe the problem you are experiencing or the error message that 

appears.
You need to know the model type and service tag of your printer. See the label located inside the front cover of your 

printer.

Failed to scan your document on the printer 

via ScanButton Manager.

Ensure that your computer and the printer is properly connected with the USB 

cable.
Check whether the printer is turned on. If the printer is turned on, reboot it by 

turning off the printer and then on again.
If a scan application is running, close the application once, restart the application, 

and then try scanning again.
Network connection cannot be used. Connect with the USB cable.
Uninstall ScanButton Manager from Control Panel→ Add or Remove Programs 

(Programs and Features in Windows Vista

®

 and Windows

®

 7) on your computer and 

then re-install it again.

Failed to create an image file via ScanButton 

Manager.

Ensure there is sufficient space in your hard disk.
Uninstall ScanButton Manager from Control Panel→ Add or Remove Programs on 

your computer and then re-install it again.

Failed to initialize ScanButton Manager.

Uninstall ScanButton Manager from Control Panel→ Add or Remove Programs on 

your computer and then re-install it again.

Failed to execute ScanButton Manager.

Uninstall ScanButton Manager from Control Panel→ Add or Remove Programs on 

your computer and then re-install it again.

An unexpected error occurred on 

ScanButton Manager.

Uninstall ScanButton Manager from Control Panel→ Add or Remove Programs on 

your computer and then re-install it again.

Condensation has occurred inside the 

printer.

This usually occurs within several hours after you heat the room in winter. This 

also occurs when the printer is operating in a location where relative humidity 

reaches 85% or more. Adjust the humidity or relocate the printer to an appropriate 

environment.