Cisco Systems 15454M6DC Manuel D’Utilisation
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Cisco ONS 15454 Installation and Operations Guide
November 2001
About This Manual
Obtaining Technical Assistance
Contacting TAC by Telephone
If you have a priority level 1(P1) or priority level 2 (P2) problem, contact TAC by telephone and
immediately open a case.
immediately open a case.
The toll-free Optical Networking Assistance number is 1-877-323-7368.
P1 and P2 level problems are defined as follows:
•
P1—Your production network is down, causing a critical impact to business operations if service is
not restored quickly. No workaround is available.
not restored quickly. No workaround is available.
•
P2—Your production network is severely degraded, affecting significant aspects of your business
operations. No workaround is available.
operations. No workaround is available.